Junel Duporte
Summary
Prepared Border Patrol Agent with thirteen (13) years history of effectively enforcing immigration laws, rules and regulations. Committed to detecting and preventing entry of contraband and undocumented individuals. Intelligent and efficient with proficiency in patrol and apprehension. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Customs and Border Protection Officer
Customs And Excise Department
02.2011 - Current
- Prevented the entry of illegal goods by identifying and intercepting contraband items during inspections.
- Conducted thorough background checks on international travelers, utilizing various databases for risk assessment purposes.
- Developed strong relationships with local businesses, fostering cooperation in reporting suspicious activities near the border.
- Utilized advanced technology tools such as X-ray machines and radiation detectors for enhanced screening capabilities during cargo inspections.
- Assisted in emergency situations, providing first aid and coordinating resources when necessary.
- Educated travelers on import regulations, promoting compliance with customs laws while facilitating efficient movement across borders.
- Evaluated traveler behavior to identify potential risks or indicators of criminal activity during inspections.
- Collaborated with other law enforcement agencies to apprehend individuals attempting to cross the border illegally.
Administrative Clerk
Saint Kitts Labour Party Secretariat
10.2008 - 08.2010
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Created and updated records and files to maintain document compliance.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
Education
Bachelor of Science - Business Administration
Monroe College
The Bronx, NY08.2027
High School Diploma -
Verchilds High School
Verchilds Village Saint Kitts07.2008
Skills
Passenger Screening
Immigration laws
Firearms handling
Law Enforcement
Human Trafficking Awareness
Incident Reporting
Contraband Identification
Intelligence Analysis
Baggage Examination
Border Security
Self-defense tactics
Public Safety
Intelligence Gathering
Report Writing
Government policy regulations
Customs documentation
Government Regulations
Legal requirements
Law Enforcement Collaboration
Application Review
Law enforcement support
Customer Service
Problem-solving abilities
Active Listening
Critical Thinking
Data Entry
Paperwork Processing
Team Development
Administrative Support
Microsoft Office Suite
Data Collection
Microsoft PowerPoint
Prioritization
Staff Training
Filing
Live chat support
Assertiveness
Sales expertise
Account updating
Recordkeeping strengths
Spreadsheets
Reading Comprehension
Proofreading
Microsoft Excel
Time Management
Professionalism
Timeline
Customs and Border Protection Officer
Customs And Excise Department
02.2011 - Current
Administrative Clerk
Saint Kitts Labour Party Secretariat
10.2008 - 08.2010
Bachelor of Science - Business Administration
Monroe College
High School Diploma -
Verchilds High School
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