Junella Tickner

• Supervised nursing staff, ensuring compliance with protocols and quality care standards.
• Implemented patient care plans, coordinating with interdisciplinary teams for optimal outcomes.
• Mentored junior nurses, fostering professional development and enhancing team performance.
• Monitored patient progress, adjusting care strategies based on evolving health needs.
• Streamlined workflow processes, improving efficiency in patient admissions and discharges.

• Administered medications and treatments under physician supervision, ensuring patient safety and compliance with protocols.
• Educated patients and families on health management, promoting informed decision-making regarding care options.
• Collaborated with interdisciplinary teams to optimize patient care, improving communication and workflow efficiency.
• Trained new nursing staff on protocols and procedures, fostering a culture of continuous improvement and support.
• Implemented infection control measures according to best practices, reducing risks within the facility environment.
• Conducted routine assessments to evaluate patient progress, adjusting care plans as necessary for optimal recovery outcomes.

• Assisted with admissions, appointments, transfers, and discharges.
• Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
• Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
• Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
• Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
• Delivered culturally competent care that respected diverse patient populations'' unique values, beliefs, and traditions.

• Leveraged strong assessment skills to promptly identify changes in patients'' conditions, initiating rapid interventions when necessary for optimal outcomes.
• Managed wound care duties effectively, accelerating healing processes while minimizing risk of infection or further complications.
• Boosted efficiency in documentation, maintaining accurate records of patients'' conditions and interventions provided.
• Provided emotional support to patients, fostering trusting relationships that facilitated open communication of concerns and needs.

• Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
• Documented accurate and complete patient information to address patient problems and expected outcomes.
• Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
• Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.

SEE ABOVE

• Comforted and counseled patients and families throughout care process.
• Maintained a safe and therapeutic environment for patients through effective risk assessment and crisis intervention strategies.
• Contributed to quality improvement initiatives by providing feedback on care processes and patient experiences.
• Administered medications to ensure adherence to treatment plans, improving health outcomes.

• Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
• Helped patients complete range of motion exercises to prevent loss of function during care.
• Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
• Facilitated personal hygiene management, feeding and ambulation.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
• Documented patient information and care activities in electronic health record.

• Managed daily operations to enhance customer service and support team performance.
• Trained and mentored staff on product knowledge and sales techniques to maximize effectiveness.
• Analyzed inventory levels and coordinated replenishment processes to ensure optimal stock availability.
• Implemented sales goals and action plans, driving team initiatives for increased profitability.
• Conducted regular performance evaluations, providing constructive feedback to improve team dynamics.
• Resolved customer inquiries and complaints promptly, ensuring high levels of satisfaction and retention.
• Collaborated with management on strategic planning efforts to align store objectives with corporate goals.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Conducted performance evaluations, identifying areas for development and rewarding strong performance.

• Maintained visual merchandising standards to enhance store aesthetics and product visibility.
• Conducted inventory management, ensuring accurate stock levels and timely replenishment.
• Implemented promotional strategies to boost sales during peak seasons and special events.
• Collaborated with team members to create a positive shopping experience and foster teamwork.
• Analyzed customer feedback to identify trends and improve service delivery processes.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.