Summary
Work History
Education
Skills
Timeline
AssistantManager

June Marie de Venecia

Howell,MI

Summary

Dynamic Assistant Manager with a proven track record at TSFR Wendy's, excelling in team leadership and customer satisfaction. Skilled in multitasking, organization, and problem resolution, I significantly improved service quality and employee morale. Expert in coaching and mentoring, adept at fostering professional relationships and enhancing operational efficiency. Achieved notable customer retention through exceptional service.

Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.

Work History

Assistant Manager

TSFR Wendys
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Built solid professional alliances with team members, enhancing workplace positivity.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Established team priorities, maintained schedules and monitored performance.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Generated repeat business through exceptional customer service.

Education

High School Diploma - GED

University City High School
La Jolla, CA
06.1998

Skills

  • Multitasking and organization
  • Coaching and mentoring
  • Customer service and satisfaction
  • Problem resolution
  • Professional and courteous
  • Team leadership
  • Decision-making
  • Money handling
  • Customer rapport
  • Adaptability and flexibility
  • Multitasking Abilities
  • Organizational skills

Timeline

Assistant Manager

TSFR Wendys

High School Diploma - GED

University City High School
June Marie de Venecia