Summary
Overview
Work History
Education
Skills
Timeline
Generic

Junette Valcin

North Miami,FL

Summary

Empathetic, effective and motivated Medical Assistant combines extensive clinical experience and knowledge with compassion—a detailed understanding of protocols governing medical test preparation and documentation.

Organized employee eager to apply time management and organizational skills in various environments. We are seeking entry-level opportunities to expand our skills while facilitating company growth.

Skillful in measuring vitals, preparing and drawing blood samples, and preparing treatment rooms for examinations. Personable Medical Assistant bringing [2] years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering a thorough understanding of the medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

Overview

10
10
years of professional experience

Work History

Medical Assistant

primary Medical care center &Urgent care Clinic
North Miami, FL
08.2022 - 09.2022
  • (INTERNSHIP)
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Incorporated outside records into charts and EHR.
  • Documented notes during patient visits.
  • Cleaned and maintained medical equipment following procedures and standards.

Front of House Team Member

Chick-fil-A
North Miami Beach, FL
05.2022 - 08.2022
  • Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
  • Greeted and talked pleasantly with customers to promote positive image for business.
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
  • Filled soft drink cups and poured hot coffee and tea for patrons.
  • Bussed tables between courses, loading and unloading trays to expedite service.
  • Assisted servers with foodservice and cleaning needs to optimize guests' dining experiences.
  • Followed national, state and local safety, health and sanitation guidelines to protect guests.
  • Replenished supplies and organized food preparation stations to maximize productivity.
  • Trained and mentored new FOH staff in restaurant procedures, food safety and customer service standards.

Cashier

Chipotle
North Miami Beach, FL
03.2022 - 05.2022
  • Collected payments and provided accurate change.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped with purchases and signed customers up for rewards program.

Prep Cook

Champion Unit
North Miami, FL
06.2020 - 08.2021
  • Prepped vegetables and ingredients by washing, chopping and dicing.
  • Completed special orders according to customer dietary needs.
  • Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
  • Supported kitchen quality initiatives by following nutrition, safety and sanitation guidelines.
  • Followed chef prep lists and last-minute orders to help team meet customer needs.

Grocery Shopper

Amazon Prime Products
North Miami, FL
09.2020 - 05.2021
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
  • Completed pickup and shopping orders for customers within local area.
  • Asked store associates for help locating missing products.
  • Secured and stored items until customer pickup.
  • Scanned items when pulling from shelves to update system stock information.
  • Picked guest orders following specific requests.
  • Alerted supervisor of out-of-stock merchandise.
  • Listened to customer needs to identify and recommend best products and services.
  • Maximized hourly rate by organizing shopping trips and planning efficient routes.

Housekeeping Supervisor

Holiday Inn Hotel Collins Ave
Miami Beach, FL
07.2019 - 09.2020
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Verified each completed room against standard plans to maintain consistency.
  • Established and implemented new procedures for standard maintenance scheduling.

Manager Owner

Own Business
Cap-Hatian, Haiti
09.2012 - 06.2018
  • Employed and managed vendors by negotiating deliverables, cost and expected quality.
  • Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
  • I Bought Used shoes,bags, clothes in Miami and then sales in Haiti.

Medical Assistant

Empower u Community health center
Miami, FL
11/14/22 - 11/07/24
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Documented notes during patient visits.
  • Scheduled appointments for patients via phone and in person.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Organized patient charts before each day's clinic sessions began.

Drawing blood,Mobile Unit Outreach,HIV & STD screening, covid vaccines,covid testing.

Education

Certified Medical Assistant - Medical Assistant

ICR Florida Education Center
North Miami Beach, FL
09.2022

Associate of Science - Accounting Technician

DHCT
Cap-Haitian,Haiti
04.2012

High School Diploma -

Lycee National
Cap-Haitian,Haiti
07.2011

Some College (No Degree) - Child Care

North Miami Senior Adult Education
North Miami, FL

Some College (No Degree) - HHA

ICR Florida Education Center
North Miami Beach, FL

Skills

Relationship Building

  • Critical Thinking
  • Problem Resolution
  • Computer Skills
  • HIPAA Compliance
  • Frugal, Loyal, Flexible
  • Team player, passionate

Quick learnerGood collaboration

supportive co-worker, positive and friendly

responsive, Trustworthy

Timeline

Medical Assistant

primary Medical care center &Urgent care Clinic
08.2022 - 09.2022

Front of House Team Member

Chick-fil-A
05.2022 - 08.2022

Cashier

Chipotle
03.2022 - 05.2022

Grocery Shopper

Amazon Prime Products
09.2020 - 05.2021

Prep Cook

Champion Unit
06.2020 - 08.2021

Housekeeping Supervisor

Holiday Inn Hotel Collins Ave
07.2019 - 09.2020

Manager Owner

Own Business
09.2012 - 06.2018

Medical Assistant

Empower u Community health center
11/14/22 - 11/07/24

Certified Medical Assistant - Medical Assistant

ICR Florida Education Center

Associate of Science - Accounting Technician

DHCT

High School Diploma -

Lycee National

Some College (No Degree) - Child Care

North Miami Senior Adult Education

Some College (No Degree) - HHA

ICR Florida Education Center
Junette Valcin