Jung Kang
Seattle,WA
Summary
Seasoned Operations Manager and talented leader with 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity.
Overview
9
9
years of professional experience
Work History
Vocation Training Instructor
Department Of Education- Bureau Of Prisons
11.2017 - 11.2023
- Train students to be proficient in computer skills
- Utilized variety of instructional design methodologies to create effective learning experiences
- Implemented diverse instructional methods
- Prepared and presented supplementary learning material to support structured lessons
- Developed engaging lesson plans, instructional materials for Microsoft Office, Microsoft Excel & Powerpoint
Operations Manager
Seattle Interior Solutions
06.2014 - 09.2017
- Developed and maintained relationships with clients.
- Trained & Developed new employees.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed budgets & reports.
- Developed and implemented strategies to maximize client & customers satisfaction.
- Championed safety protocols to maintain a secure working environment.
- Provided professional services and support in a dynamic work environment.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
Bachelor of Science - Business Administration
University of Washington
Seattle, WA06.2016
Skills
- Budget Administration
- Performance Evaluation and Monitoring
- Operations Management
- Client Relations
- Employee Relations
- Administrative Management
- Business Leadership
- Planning and Implementation
- Contract Management
- Documentation And Reporting Management
Languages
Bilingual in Korean
Timeline
Vocation Training Instructor
Department Of Education- Bureau Of Prisons
11.2017 - 11.2023
Operations Manager
Seattle Interior Solutions
06.2014 - 09.2017
Bachelor of Science - Business Administration
University of Washington