Juni Finch
Gillette
Summary
Dynamic individual with hands-on experience in employee relations, possessing a talent for effectively navigating challenges. Strong problem-solving skills and proactive approach enable tackling new tasks with confidence. Renowned for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Human Resource Manager
Fiserv
05.2022 - Current
- Monitor and handle employee claims involving performance-based and harassment incidents.
- Conduct thorough interviews using probing methodology and strategic level of analysis.
- Partner closely with legal team, security, and other key stake holders during investigations.
- Develop internal metrics to asses patterns and trends with each case.
- Complete investigations with time completion goal in mind.
- Influence and encourage department heads to improve overall performance of staff, people movement and engagement to improve each manager’s capabilities and better decision making process.
- Maintain current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Partner with Department of Learning & Development to facilitate talent development plans.
- Collaborate on ongoing HR projects to ensure employees adhere to company standards and policies.
- Execute on site strategy and RTO plans.
- Proactive business partner to BU Presidents and Senior leadership teams managing a population of professionals.
- Strategize recruitment plans to meet the changing demands of the business.
- Coach department heads on employees performance management plans and reviews.
- Develop in step promotion program based on department promotional trajectory.
- Analyze different staffing needs, including conflict resolution, mediating disputes, hiring, recruitment and terminating employees.
- Support the recruitment life cycle process, including interviewing, attending hiring fairs, negotiating compensation packages and onboarding new employees.
- Oversee all day-to-day HR responsibilities, including salary and bonus planning, staffing, performance management and reporting/analytics
- Report on Monthly Business Review with data trends on Headcount FTE/CW, Turnovers, Internal mobility, and Workforce Analytics.
- Partner with University relations team to create a successful engagement plan with our Analyst Program
- Partner with senior leaders to identify gaps within the organization, such as job alignments and spans and layers
- Work closely with Business leaders and Finance to ensure expense and budget remain flat month over month
- Responsible for strategic workforce planning and talent development initiatives.
- Deliver targeted solutions to build a high-performing organization and maintain a “great place to work” environment.
Human Resource Sr. Generalist
Zimmer Biomet Foundry
07.2021 - 05.2022
- Partnered directly with Legal team to vet out processes, separations, leave of absences, and employee concerns.
- Provided guidance and consultation to managers and supervisors.
- Influenced management during decision-making process.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Created and managed project plans, timelines and budgets.
- Updated monthly KPI metrics for business review.
- Facilitated ASIAN employee resource group Pilot program: English Corner
- Assisted and coordinated events alongside ERG groups.
- Executed on operational excellence with reducing cost and drive better productivity with virtual learning.
- Traveled to different site locations to advocate for Kai Zen events and create a standard process for each department.
- Conducted regular reviews of operations and identified areas for improvement.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
Human Resource Generalist
Zimmer Biomet Citra Labs
08.2019 - 07.2021
- Collaborated with managers to identify and address employee relations issues.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Facilitated talent reviews and calibration sessions with people managers.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility, efficiency and adherence to audit requirements.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Facilitated Focus Group Sessions to understand and improve programs in place.
- Coordinated and facilitated Talent Review Meetings.
- Assessed headcount and budget for AOP.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Human Resource Coordinator
Zimmer Biomet TMT
10.2018 - 08.2019
- Directly assisted HR Generalist and HR Associate Director with day to day tasks
- Supported employee relations, cultivating retention with welcoming and inclusive work culture.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Fostered positive work environment through comprehensive employee relations program.
- Conducted new employee onboarding and provided ongoing orientation training.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Instructed senior leaders on appropriate employee corrective steps.
- Updated monthly KPI metrics for business review.
- Distributed employee engagement surveys to identify areas of improvement.
- Facilitated and coordinated with employee driven engagement team on job fairs, food drives, holiday raffles, and sporting events.
- Managed and facilitated health screenings onsite.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
Education
Bachelor's Degree - Marketing
LIM College
New York, NY05.2018
Associates - Arts
Raritan Valley Community College
Branchburg, NJ05.2016
Skills
- Knowledge of employment laws and regulations
- Efficient Document Management
- Timely Decision-Making
- Excellent written and verbal communication skills
- Effective Presentation Skills
- Workday Proficiency
- SAP Proficiency
- Experienced with Microsoft Office Suite
- ADP Payroll Administration
- Fostering Professional Relationships
Accomplishments
- Documented and resolved employee concerns which led to closing the case in less than 30 day goal.
- Achieved CHRO recognition through successfully facilitating a 3k+ employee engagement onsite event.
Certification
- SHRM-CP Certified, The Society of Human Resources Management, 06/23
- Anti Harassment Training
- Code of Ethics Training
- Anti Bribery and Compliance Training
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Human Resource Manager
Fiserv
05.2022 - Current
Human Resource Sr. Generalist
Zimmer Biomet Foundry
07.2021 - 05.2022
Human Resource Generalist
Zimmer Biomet Citra Labs
08.2019 - 07.2021
Human Resource Coordinator
Zimmer Biomet TMT
10.2018 - 08.2019
Associates - Arts
Raritan Valley Community College
Bachelor's Degree - Marketing
LIM College
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