Junior McLeod
Fort Lauderdale,FL
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
I am a proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
36
36
years of professional experience
Work History
Detention Deputy
Broward Sheriff's Office
Fort Lauderdale, FL
06.2023 - Current
- Supervised daily activities of detainees, maintaining order and security within facility.
- Assisted in conflict resolution among inmates, promoting a safe environment for all individuals.
- Mitigated potential conflicts among detainees through proactive intervention techniques, de-escalating tense situations before they escalated further.
- Maintained a safe environment for inmates and staff through consistent enforcement of facility rules and regulations.
- Collaborated with fellow deputies to develop and implement effective safety protocols, minimizing incidents within the facility.
- Facilitated smooth transitions between shifts by providing detailed briefings for incoming staff members, ensuring seamless continuity of care for inmates.
- Improved relations between inmates and staff by addressing concerns promptly and professionally.
- Enhanced inmate security by conducting thorough cell inspections and monitoring daily activities.
Child Protective Investigator
Broward Sheriff's Office
Fort Lauderdale, FL
04.2016 - 05.2023
- Conducted thorough investigations into child welfare concerns, ensuring compliance with state regulations.
- Collaborated with law enforcement and social services to develop comprehensive safety plans for at-risk children.
- Led multidisciplinary team meetings to review complex cases, fostering communication among stakeholders involved in child protection.
- Mentored junior investigators, providing guidance on best practices and enhancing investigative techniques across the team.
- Prepared detailed reports summarizing findings and recommendations for court proceedings, ensuring clarity and legal compliance.
- Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
- Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
- Documented all relevant information by filling out forms and completing case reports.
- Devised and implemented safety plans for children suspected as victims of abuse or neglect.
- Conducted home visits to assess living conditions, interview family members, and observe interactions between children and caregivers.
- Collaborated with multidisciplinary teams to ensure comprehensive assessments and intervention plans for children at risk.
Fiber Optic Technician
ECCOM /AT&T
Fort Lauderdale, FL
11.2009 - 12.2011
- Conducted routine testing and troubleshooting of fiber optic systems to maintain service quality.
- Collaborated with team members to complete installation projects within scheduled timelines.
- Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
- Installed and maintained fiber optic systems to ensure high-speed internet access for thousands of users.
- Achieved minimal signal loss and enhanced data transmission by employing advanced fiber optic fusion splicing techniques.
- Enhanced network performance by meticulously splicing, terminating, and testing fiber optic cables.
- Installed and configured new devices and system components.
- Located and repaired line faults to maintain existing network without causing signal failure interruptions.
- Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.
- Coordinated installation of new users and relocations of existing users.
- Worked closely with network administrators and server engineers to deliver quality service.
Desktop Support Lead
TAG/ Dell
Fort Lauderdale, FL
08.2004 - 09.2008
- Led troubleshooting efforts for hardware and software issues, ensuring minimal downtime for users.
- Supervised desktop support team, enhancing service delivery and customer satisfaction.
- Implemented standard operating procedures to streamline support processes and improve efficiency.
- Trained new staff on technical support protocols and customer service best practices.
- Collaborated with IT departments to deploy new technologies across user environments.
- Analyzed support ticket trends to identify recurring issues and optimize solutions.
- Demonstrated commitment to continuous learning by attending industry conferences, workshops, and online courses to stay current on best practices in desktop support management.
Police Officer
Jamaica Constabulary Force
Kingston , Jamaica
05.1990 - 08.2004
- Enforced laws and regulations to maintain public safety and order.
- Conducted thorough investigations of criminal activities and incidents.
- Collaborated with community members to build trust and improve relations.
- Prepared accurate reports documenting incidents, arrests, and investigations.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Trained Canine officer in detection of narcotics, firearms and explosive devices.
Court Bailiff
Broward Sheriff's Office
Fort Lauderdale, FL
01.2012 - 2016
- Ensured courtroom security by monitoring proceedings and maintaining order.
- Assisted judges and court staff with procedural tasks and documentation.
- Provided support during jury selection, ensuring compliance with legal protocols.
- Implemented safety measures to protect participants in high-profile cases.
- Coordinated prisoner transport to and from court hearings effectively.
- Conducted thorough inspections of court facilities for potential security threats.
- Trained new bailiffs on operational procedures and courtroom etiquette.
- Promoted transparency in court procedures by providing assistance to members of the public during their visits to the courthouse.
- Assisted jurors throughout the trial process, addressing any questions or concerns to ensure a fair and unbiased verdict.
- Promoted a sense of orderliness within the courthouse through operational support in areas such as opening and closing procedures, room set-up, and material distribution.
Education
Bachelor of Science - Criminal Justice
Nova Southeastern University
Davie, FL05-2013
Associate of Science - Computer Networking
Broward College
Fort Lauderdale, FL08-2009
Skills
- Proficient in Microsoft Office Suite and various windows operating systems
- Extensive experience with networks, data management,
- Desktops trouble shooting
- Have excellent interpersonal skills including organizational, spoken, and written communication skills
extensive knowledge in gathering information, writing and reviewing reports as a former Child Protective Investigator with over 8 years experiences
Timeline
Detention Deputy
Broward Sheriff's Office
06.2023 - Current
Child Protective Investigator
Broward Sheriff's Office
04.2016 - 05.2023
Court Bailiff
Broward Sheriff's Office
01.2012 - 2016
Fiber Optic Technician
ECCOM /AT&T
11.2009 - 12.2011
Desktop Support Lead
TAG/ Dell
08.2004 - 09.2008
Police Officer
Jamaica Constabulary Force
05.1990 - 08.2004
Bachelor of Science - Criminal Justice
Nova Southeastern University
Associate of Science - Computer Networking
Broward College