Junior Ortega
Homeland,CA
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong repetitive customer relationships. Maintaining high customer satisfaction and nurturing loyalty.
Overview
21
21
years of professional experience
Work History
Professional Housing Consultant
Homes Direct In Perris
08.2004 - Current
- Achieved over 4 Home sales through negotiations by effectively mediating disputes or concerns related to contract agreements.
- Boosted referral rates by consistently delivering exceptional customer service and maintaining open lines of communication with clients throughout the entire consultation process.
- Organized workshops and presentations on various topics related to housing search processes, increasing community engagement with our services.
- Established strong relationships with property Managers and real estate agents to secure optimal housing options for clients.
Life Insurance Agent
American Income Life / Globe Life
01.2023 - 10.2024
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Crafted over 25, informative reports to explain life insurance policy features and benefits.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
Direct Care Staff Member
Basic Occupational Trainig
01.2024 - 07.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced patient well-being by providing compassionate and attentive care in daily routines.
- Documented patient progress through detailed record-keeping, contributing to ongoing evaluation of care plans effectiveness.
Education
High School Diploma -
Courage To Build Knowlegde
515 E 7th St, Perris, CA 9257007-2023
Skills
- Seller representation
- Buyer representation
- Insurance requirements
- Zoning regulations
- Escrow management
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Problem-solving abilities
- Reliability
- Excellent communication
Languages
Spanish
Native or Bilingual
English
Full Professional
Interests
- I enjoy helping others and giving back to the community
- Cooking
- Reading
- High-Intensity Interval Training
- Passionate about balancing physical health with mental and emotional wellness
- Swimming
Timeline
Direct Care Staff Member
Basic Occupational Trainig
01.2024 - 07.2024
Life Insurance Agent
American Income Life / Globe Life
01.2023 - 10.2024
Professional Housing Consultant
Homes Direct In Perris
08.2004 - Current
High School Diploma -
Courage To Build Knowlegde
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