Junior Santiago
Cape May Court House
Summary
Skilled Outside Plant Technician with background in installation, maintenance and repair of both residential and commercial telecommunication lines. Possess strong technical acumen, troubleshooting abilities, and familiarity with industry-specific tools and equipment. Known for critical thinking skills, ability to work under pressure, and commitment to safety standards. Previous roles have resulted in improved efficiency and significant reduction in service downtime.
Overview
27
27
years of professional experience
1991
1991
years of post-secondary education
Work History
Outside Plant Technician
Verizon
Wildwood
04.1998 - Current
- Installed and maintained fiber optic cables for residential and commercial properties.
- Conducted site surveys to evaluate installation requirements and infrastructure
- Diagnosed and repaired service interruptions to ensure network reliability.
- Documented work performed using company software to maintain accurate records.
- Performed splicing activities on coaxial, fiber optic and copper cables in accordance with industry standards.
- Responded quickly to emergency situations when called upon by management.
- Provided technical support for customer service outages, troubleshooting and repair of outside plant systems.
- Responded promptly to emergency repair requests from customers.
- Performed preventive maintenance on all outside plant equipment to ensure optimal performance.
- Set up and maintained a variety of test equipment such as multi-meters, tone generators.
- Participated in team meetings regularly to discuss current tasks and upcoming projects.
- Collaborated with other technicians to coordinate the installation of new services or upgrades to existing services.
- Installed, set up, and repaired devices and system components.
- Measured, cut, spliced and installed wires and cables.
- Laid out cabling plans and ran through buildings to desired locations.
- Provided installation, service and maintenance for broadband internet and digital telephone service.
- Installed network interface devices and rearranged inside wiring.
- Read and interpreted technical drawings, maps and blueprints prior to starting tasks.
- Installed, maintained, and repaired telecommunications systems, including VOIP, analog, and digital phone systems.
- Assisted in the development and implementation of disaster recovery plans for telecommunications infrastructure.
- Designed and implemented structured cabling systems for voice and data networks.
- Pulled lines to proper tension for safety and durability of installation work.
Education
Culinary Chef - Fundamentals of International Cooking
Rowan College At Gloucester County
Sewell, NJ 11.2014 - 11.2014
Solar Photovoltaic Installation - Solar Photovoltaic
Warren County Community College
Washington , Nj 05.2011 - 06.2011
CDL - Commercial Driver
Union County College
Cranford, NJ 10.2010 - 02.2011
Metal Fabrication And Welding - Fundamentals of Metal Fabrication And Welding
Rowan College At Gloucester County
Sewell, NJ 10.2011 - 10.2011
Fiber Optics - Fiber Optics Course
Aviation And Electronic School of America
San Diego, CA 03.2001 - 04.2001
Advanced Fiber Optics - Fiber Optics
Aviation And Electronic School of America
San Diego, CA 09.2001 - 10.2001
Millville High School
Millville , NjSkills
- Fiber optic installation
- Network troubleshooting
- Cable splicing
- Site surveying
- Telecommunications maintenance
- Problem solving
- Attention to detail
- Effective communication
- Cable installation
- Network infrastructure maintenance
- Fiber optic terminations
- Signal testing
- Fiber optic splicing
- Aerial line work
- Coaxial cable handling
- Telecommunications troubleshooting
- Safety practices
- Vehicle maintenance
- Configuring equipment
Accomplishments
Member of Fiber Optics Association since 2001
Timeline
Culinary Chef - Fundamentals of International Cooking
Rowan College At Gloucester County
11.2014 - 11.2014
Metal Fabrication And Welding - Fundamentals of Metal Fabrication And Welding
Rowan College At Gloucester County
10.2011 - 10.2011
Solar Photovoltaic Installation - Solar Photovoltaic
Warren County Community College
05.2011 - 06.2011
CDL - Commercial Driver
Union County College
10.2010 - 02.2011
Advanced Fiber Optics - Fiber Optics
Aviation And Electronic School of America
09.2001 - 10.2001
Fiber Optics - Fiber Optics Course
Aviation And Electronic School of America
03.2001 - 04.2001
Outside Plant Technician
Verizon
04.1998 - Current
Millville High School
Similar Profiles
Skye NewsomeSkye Newsome
Customer Experience Champion II at VerizonCustomer Experience Champion II at Verizon
James W ScoffieldJames W Scoffield
Principal Engineer-Planning & Design at VerizonPrincipal Engineer-Planning & Design at Verizon
Mariam MagareMariam Magare
Solutions Specialist at VerizonSolutions Specialist at Verizon
JYMEIR WATSONJYMEIR WATSON
Customer Service Representative at VerizonCustomer Service Representative at Verizon
Stefanie Villano-BoydStefanie Villano-Boyd
Mathematics Teacher at Atlantic County Institute of TechnologyMathematics Teacher at Atlantic County Institute of Technology