Junior Silfa
Orlando,FL
Summary
-Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills.
-Adept at working effectively unsupervised and quickly mastering new skills.
-Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Bags Orlando Airport
Baggage Supervisor
Orlando, FL
11.2023 - Current
- Supervised baggage handling staff, ensuring proper loading and unloading of luggage.
- Ensured proper tagging and tracking of incoming and outgoing bags.
- Developed efficient systems for tracking lost or delayed baggage.
- Coordinated with airlines to resolve any issues related to baggage handling.
- Investigated customer complaints regarding damaged or mishandled luggage.
- Maintained accurate records of all baggage-related activities.
Refinish King
customer service
Kissimmee, FL
07.2022 - 11.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Volunteer Job
cargo
Orlando, FL
02.2022 - 11.2022
- Loaded and unloaded cargo from trucks, containers and warehouses.
- Inspected freight for damages or missing items prior to loading.
- Organized pallets of cargo in an orderly fashion for easy retrieval.
Education
Studying for Airline Pilot
Orlando Flight School
Orlando, FL09-2026
Skills
- Budgeting and cost control
- Team Leadership and Motivation
- Interdepartmental communication
- Time management and prioritization
- Team Collaboration
- Written Communication
- Decision-Making
- Excellent Communication
- Problem-solving aptitude
- Self Motivation
- Math and computer skills
- Strong computer skills
- Physical Strength
- Physical Stamina
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Bags Orlando Airport
Baggage Supervisor
11.2023 - Current
Refinish King
customer service
07.2022 - 11.2023
Volunteer Job
cargo
02.2022 - 11.2022
Studying for Airline Pilot
Orlando Flight School