Junior Soto
Manhattan,New York
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
5
5
years of professional experience
Work History
Barista
Ole & Steen
2022.10 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Learned special recipe items and seasonal offerings to best meet customer needs.
Waiter
Maneros Of Mulberry
2022.01 - 2022.06
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Barista
Rama Dorada
2019.07 - 2020.03
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Cashier
El Bodegon De Los Reyes
2018.04 - 2018.12
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
U.E Gustavo Garrido
Merida, Venezuela07.2020
Skills
- Resolving Complaints
- Product Display
- Billing and Payment Processing
- Equipment and Store Cleaning
- Sales Expertise
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Barista
Ole & Steen
2022.10 - Current
Waiter
Maneros Of Mulberry
2022.01 - 2022.06
Barista
Rama Dorada
2019.07 - 2020.03
Cashier
El Bodegon De Los Reyes
2018.04 - 2018.12
High School Diploma -
U.E Gustavo Garrido
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