Summary
Overview
Work History
Education
Skills
Timeline
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Junior Taufaao

San Jose,CA

Summary

Dynamic Ramp Agent with proven expertise at Southwest Airlines, excelling in aircraft ground guidance and efficient loading techniques. Recognized for enhancing safety compliance and fostering teamwork, while adeptly operating ground service equipment. Committed to continuous improvement and maintaining high standards in ramp operations, ensuring seamless service for travelers and crew alike.

Overview

12
12
years of professional experience

Work History

Ramp Agent

Southwest Airlines
11.2019 - 12.2024
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 5 daily flights.
  • Contributed to a safer work environment by strictly following safety protocols during ramp operations.
  • Consistently maintained professional appearance and demeanor in accordance with company policies and standards.

Ramp Agent

McGee Air Services Airline
06.2017 - 10.2019
  • Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 6 daily flights.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
  • Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
  • Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.

Electrician

Kuykendall Electric
07.2012 - 10.2016
  • Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
  • Installed and wired electrical transformers, service panels, and circuit breakers.
  • Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
  • Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.

Education

High School Diploma -

Ramona High School
Riverside, CA
06-1997

Skills

  • Analytical problem-solving
  • Efficient loading techniques
  • Aircraft ramp operations
  • Aircraft ground guidance
  • Safety procedures compliance
  • Aircraft tug operation

Timeline

Ramp Agent

Southwest Airlines
11.2019 - 12.2024

Ramp Agent

McGee Air Services Airline
06.2017 - 10.2019

Electrician

Kuykendall Electric
07.2012 - 10.2016

High School Diploma -

Ramona High School

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Junior Taufaao