FELICIA JESSUP
Roosevelt,NY
Summary
Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 10 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.
Overview
12
12
years of professional experience
Work History
Patient Care Technician
Northwell Health
05.2013 - Current
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
- Supported needs of 6 + residents under long-term care.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Documented patient information and care activities in electronic health record.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
- Used principles of growth and development to provide age-specific treatment and care.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
- Transported patients between rooms and appointments or testing locations.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Medical Assistant
Queens Long Island Medical Grp
08.2012 - 05.2013
- Collected and documented patient medical information such as blood pressure and weight.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient spirometry.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Implemented care and efficiency improvements to support and enhance office operations.
- Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Collected pertinent data and calculations to aid physician in interpreting results.
Education
Bachelor of Science - Nursing
Helene Fuld College of Nursing
New York, NY08.2026
Associate of Science - Liberal Arts And Sciences
Queensborough Community College of The City University of New York
Oakland Gardens, NY05.2022
Skills
- Personal Care Aide
- Patient Education
- Qualified in patient transport
- Surgical Preparation
- Patient-focused care
- Medical Terminology
- Certified in CPR/AED
- HIPAA Compliance
- Clinical Training
- Phlebotomy Techniques
Timeline
Patient Care Technician
Northwell Health
05.2013 - Current
Medical Assistant
Queens Long Island Medical Grp
08.2012 - 05.2013
Bachelor of Science - Nursing
Helene Fuld College of Nursing
Associate of Science - Liberal Arts And Sciences
Queensborough Community College of The City University of New York
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