Junius Mead
Baltimore,United States
Summary
Store Manager with a dynamic approach to team leadership and inventory management, driving quality control and operational efficiency. Leveraging experience in the bakery sector to enhance product diversity and customer satisfaction through innovative techniques and strategic market analysis. Committed to fostering a collaborative environment and mentoring staff, ensuring consistent excellence in service and product offerings.
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
4
4
years of professional experience
Work History
Head Baker
Kneads Bakeshop
Baltimore, United States
05.2023 - Current
Assistant Manager
Kneads Bakeshop
Baltimore, MD
01.2023 - Current
- Produced thorough, accurate and timely reports of project activities.
- Assigned work and monitored performance of project personnel.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Reviewed completed work to verify consistency, quality, and conformance.
- Coordinated with other departments to ensure smooth flow of operations.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
Supervisor
Panera Bread
Baltimore, United States
10.2021 - 05.2023
- Led team of 10, optimized operations, reduced customer wait times
- Implemented new training program, boosting staff efficiency and customer satisfaction
- Fostered positive work environment, mentored new hires
- Coordinated with kitchen staff to streamline food preparation, enhancing overall service quality
- Introduced digital ordering system, improving order accuracy
- Developed creative solutions for inventory management, minimizing waste and cutting costs
- Ensured compliance with food safety regulations, maintaining perfect health inspection scores
- Meticulously managed schedules, optimizing staff coverage
- Resolved customer concerns promptly, maintaining high satisfaction rates
- Provided guidance to team members, fostering professional growth and skill development
Head Barista
Panera Bread
Baltimore, United States
03.2021 - 04.2022
- Lead bakery operations, ensuring quality standards and timely production
- Develop innovative recipes, manage inventory, and train staff, resulting in improved efficiency
- Craft artisanal breads and pastries, delighting customers with unique flavors
- Oversee daily operations, mentor junior bakers, and implement cost-saving measures
- Analyze market trends to introduce popular new products
- Optimize production schedules, reduce waste, and enhance product shelf life through innovative techniques
- Drive sales growth through product diversification and quality improvements
- Streamline operations, boost team productivity, and ensure consistent customer satisfaction
- Optimize production schedules and implement cost-saving measures, significantly reducing waste while maintaining high-quality standards
- Foster a collaborative team environment, mentoring junior bakers and enhancing overall productivity through effective training and skill development
Education
High School Diploma -
National Academy Foundation
Baltimore, MD06.2017
Skills
- Team Leadership
- Inventory Management
- Quality Control
- Recruiting and interviewing
- Strategic thinking
- Inventory management
- Employee supervision
- Staff training and development
- Policy administration
- Workload management
- Adaptability and flexibility
- Employee performance evaluations
- Retail operations management
- Customer relations
- Task delegation
- Policy enforcement
- Scheduling and planning
- Team building
- Product and service sales
- Staff development
- Decision-making
- Employee engagement
- Team leadership
- Staff management
Timeline
Head Baker
Kneads Bakeshop
05.2023 - Current
Assistant Manager
Kneads Bakeshop
01.2023 - Current
Supervisor
Panera Bread
10.2021 - 05.2023
Head Barista
Panera Bread
03.2021 - 04.2022
High School Diploma -
National Academy Foundation