Juniya Chapman
Stafford,VA
Summary
Adept at streamlining operations, I significantly enhanced guest satisfaction and efficiency at Target by leveraging my expertise in stock organization and problem-solving abilities. Skilled in both customer service and fulfillment, I excel in multitasking and teamwork, ensuring quality control and effective communication.
Overview
1
1
Certification
Work History
Fulfillment
Target
Colonial Heights
11.2024 - Current
Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring guests get what they want, when they want it, and how they want it. The fulfillment team picks, preps, packs, sorts, and ships products safely, efficiently and effectively to deliver convenience and quality for our guests.
Customer Service
Target
Colonial Heights, VA
08.2024 - Current
- Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
- Described product and service details to customers to provide information on benefits and advantages.
- Explained online self-help options to customers to promote additional and after-hours support choices.
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
Education
Bachelor Of Science - Criminal Justice
Virginia State University
Petersburg, VASkills
- Stock organization
- Inspection skills
- Package preparation
- Order pulling
- Biological analysis
- Document examination
- Evidence collection
- Case support
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Critical Thinking
- Reliability
- Physical Fitness
- Teamwork skills
- Computer Proficiency
- Quality Control Procedures
- Oral communication
- Professionalism
Accomplishments
I was able to Graduate early and be 1 year ahead of my time when entering college
Affiliations
I also do nonprofit food drives with my family at our church and i have also did community service at goodwill
Certification
- State Driver's License
- First Aid Certification
Timeline
Fulfillment
Target
11.2024 - Current
Customer Service
Target
08.2024 - Current
Bachelor Of Science - Criminal Justice
Virginia State University