Supervised daily operations of delivery routes and driver schedules.
Trained new drivers on safety protocols and delivery procedures.
Coordinated logistics to ensure timely and accurate shipments.
Monitored vehicle maintenance and enforced compliance with safety standards.
Assisted in resolving customer inquiries related to deliveries.
Implemented process improvements to enhance delivery efficiency.
Conducted performance evaluations for delivery team members.
Maintained records of employee hours worked, miles driven, fuel consumption and other relevant information regarding deliveries.
Resolved conflicts between customers or vendors arising from late deliveries or incorrect orders delivered.
Trained new hires on proper loading techniques, route planning, customer service standards and vehicle maintenance requirements.
Conducted pre-trip inspections to verify vehicle readiness and safety standards.
Parts Counter Sales Person
Monarch truck Center
Union City
06.2002 - 01.2004
Assisted customers in selecting appropriate parts for trucks and vehicles.
Managed inventory levels of parts and supplies within the store.
Processed orders and transactions using point-of-sale systems efficiently.
Maintained a clean and organized parts counter area to enhance customer experience.
Receiving Manager
Lowes Home Improvment store #1132
Union City
05.2000 - 12.2002
Managed daily receiving operations and inventory control processes.
Supervised a team of 5 workers responsible for unloading, sorting, and stocking merchandise.
Supervised team members to ensure efficient unloading and stocking of merchandise.
Coordinated with vendors to schedule deliveries and resolve shipping issues.
Established relationships with carriers to ensure timely deliveries at competitive rates.
Implemented safety protocols for handling and storing received goods.
Trained new employees on receiving procedures and equipment usage.
Received and staged incoming inventory for movement to storage or sales floor.
Education
Some College (No Degree) - Industrial Engineering
UNIVERSITY OF SANTO TOMAS
Manila, Philippines
Skills
Dedicated Truck Driver with strong work ethic and proven safe driving record Achieved high productivity through expertise in route planning, vehicle maintenance, and safety compliance while effectively managing customer relations and documentation Focused on delivering efficient transportation and logistics solutions