Juno Jean-Baptiste
COVINGTON,Georgia
Summary
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities. Dependable automotive professional with expertise in repairing and maintaining diverse vehicle components and systems. Good troubleshooting and planning abilities with superior work ethic.
Overview
8
8
years of professional experience
Work History
Auto Technician
Bulldog Tire
12.2020 - 06.2023
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Changed, rotated, and balanced tires on different types of vehicles.
Sales Associate
AutoZone
03.2018 - 05.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Auto Technician
Drive Time
02.2015 - 03.2019
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Coordinated with parts department to determine availability of necessary components.
Education
Associate of Science - Computer Networking Engineering Technology
Keiser University
Fort Lauderdale, FL04.2004
Timeline
Auto Technician
Bulldog Tire
12.2020 - 06.2023
Sales Associate
AutoZone
03.2018 - 05.2020
Auto Technician
Drive Time
02.2015 - 03.2019
Associate of Science - Computer Networking Engineering Technology
Keiser University
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