Jurnee Pettis
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
8
8
years of professional experience
Work History
Retail Sales Associate
T-Mobile
11.2024 - Current
- Greeted customers upon entering the store and provided assistance.
- Provided excellent customer service, resolving issues and answering queries promptly.
- Stocked shelves with merchandise according to company standards.
- Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
- Greeted and assisted customers with product selection, offering personalized shopping advice.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
American Inn
- Current
- I worked for a hotel for a day but that was because I was planning on moving there to go to school with my boyfriend but that end up not working out so I had to stop working there.
Patriot Outfitters
- Current
- While I was here, I unboxed boxes, put the boots on the shelf in the right spot, also put the labels on all the items.
Sales Consultant
Village Pointe Toyota
05.2024 - 09.2024
- Prepared and delivered appropriate presentations on products and services.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Identified customer needs by asking questions and advising on best solutions.
Sales Consultant
Carmax
12.2023 - 05.2024
- Selling cars.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Identified customer needs by asking questions and advising on best solutions.
- Listened to customer needs to identify and recommend best products and services.
Host/Server
Ameristar Casino
07.2021 - 05.2022
- I actually work two different jobs they were both the same in certain ways I take customer orders and also take it out to them.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Assisted staff by serving food and beverages or bussing tables.
- Took beverage orders and served drinks during peak meal times.
- Greeted guests upon arrival and provided them with menus.
Family Dollar
11.2020 - 07.2021
- Unload the truck and I also put items on the shelf and being a cashier.
Gordman's
01.2019 - 06.2020
- I mostly worked in the back unpacking product and tagging clothes.
Shopko
- 06.2020
- Worked there for 6 months until they closed for good
Server
Village Inn
04.2017 - 05.2019
- When I first started working at village inn, I was a host then I went to become a server.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Set up tables in between patrons to reduce wait times.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Provided exceptional service to high volume of daily customers.
- Filled condiments and napkin containers during slack periods.
- Explained menu items, describing ingredients and cooking methods upon request.
- Addressed complaints to kitchen staff and served replacement items.
Starbucks
- I worked here making drinks and helping customers.
Education
High-school -
Bellevue West Senior High School
Some College (No Degree) -
Metropolitan Community College
Omaha, NESkills
- Customer service
- Time management
- Effective communication
- Attention to detail
- Friendly and outgoing
- Excellent communication
- Engaging with diverse customers
- Task prioritization
- Positive and professional
- Goal setting
- Retail Sales Experience
Timeline
Retail Sales Associate
T-Mobile
11.2024 - Current
Sales Consultant
Village Pointe Toyota
05.2024 - 09.2024
Sales Consultant
Carmax
12.2023 - 05.2024
Host/Server
Ameristar Casino
07.2021 - 05.2022
Family Dollar
11.2020 - 07.2021
Gordman's
01.2019 - 06.2020
Server
Village Inn
04.2017 - 05.2019
American Inn
- Current
Patriot Outfitters
- Current
Shopko
- 06.2020
Starbucks
High-school -
Bellevue West Senior High School
Some College (No Degree) -
Metropolitan Community College