Jurnee Pope

Greeted incoming customers, delivering prompt and knowledgeable support.

• Scheduled and rescheduled appointments to optimize client accessibility.
• Managed client emails and inquiries, ensuring timely responses.
• Invoiced hospital procedures accurately and efficiently.
• Verified client subsidy qualifications to facilitate service access.
• Referred clients to specialty clinics based on specific needs.
• Monitored customer satisfaction through surveys and feedback forms, identifying areas for improvement.

• Processed special product orders for customers efficiently.
• Maintained optimal stock levels to ensure product availability.
• Updated product displays and signage in alignment with promotions and seasons.
• Scheduled product demonstrations to enhance customer engagement.
• Executed marketing strategies to promote products effectively.
• Addressed customer complaints and resolved issues promptly.
• Implemented and monitored store policies and procedures for compliance.

• Executed store opening and closing procedures to ensure operational efficiency.
• Utilized POS systems for accurate transactions and inventory management.
• Managed money handling processes to maintain financial integrity.
• Conducted merchandising to enhance product visibility and sales.
• Consulted pet parents on optimal dietary choices, including raw and gently cooked options.
• Personalized dietary recommendations based on individual nutritional needs of pets.
• Scheduled and rescheduled grooming appointments to maximize client satisfaction.

• Executed store opening and closing procedures to ensure operational readiness.
• Utilized POS system for efficient transaction processing.
• Managed cash handling and financial reconciliation tasks.
• Responded to customer inquiries via phone calls, enhancing service quality.
• Provided care for small animals, invertebrates, and reptiles to maintain health standards.
• Interacted with dogs and cats of various temperaments to ensure safety and comfort.

• Executed opening and closing procedures to ensure operational efficiency.
• Conducted merchandising activities to optimize product visibility and sales.
• Utilized POS systems for accurate transactions and inventory tracking.
• Managed money handling processes to maintain financial integrity.
• Advised pet parents on optimal diets, including raw, gently cooked, freeze-dried, kibble, treats, supplements, and CBD.

• Prepared personalized diets and medications for program animals.
• Trained and groomed program animals to enhance their readiness.
• Managed animal husbandry tasks for enclosures and off-display facilities.

• Engaged with public to promote education and awareness of animal conservation.
• Handled small to medium mammals, birds, reptiles, and invertebrates for educational purposes.