Jurnee Vargas
Riverbank,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
MAKEUP ARTIST/ADVISOR
MAC Cosmetics-Macy's
08.2021 - Current
- Provide exceptional customer service by greeting and assisting clients with their beauty and skincare needs
- Demonstrate in-depth knowledge of the products, including cosmetics and skincare. Provide recommendations based on customer preferences and needs
- Actively promote and sell beauty products to meet or exceed sales targets, utilizing upselling and cross-selling techniques
- Build and maintain positive, long-term relationships with clients to encourage repeat business and brand loyalty
- Stay updated on beauty and fashion trends to offer clients the latest information and product recommendations
- Participate in training sessions to stay informed about new products, application techniques, and company policies
- Offer makeup application services to clients and provide tutorials on makeup techniques and trends
- Filing daily sales sheets by day/month to track daily and monthly sales
- Increased customer loyalty through exceptional service and tailored makeup applications.
- Answered phone calls and emails to schedule client appointments.
CAKE DECORATOR
BASKIN ROBBINS
05.2016 - 08.2021
- Design and decorate cakes according to client specifications and theme requirements
- Prepare and apply icing, frosting, and edible decorations using piping bags, spatulas, and other tools
- Ensure quality and consistency in cake appearance, taste, and texture
- Keep abreast of current trends in cake design and decorating techniques
- Maintain cleanliness and organization in the decorating area, including equipment and work surfaces
- Collaborate with clients to discuss design ideas, flavor options, and pricing
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Manage inventory of decorating supplies and ingredients, ordering as needed.
- Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
- Proactively addressed any customer concerns or complaints, demonstrating a commitment to maintaining positive relationships and ensuring overall satisfaction.
Education
High school diploma -
James C
05.2016
Skills
- Sales and Upselling
- Customer Service
- Problem-solving abilities
- Active Listening
- Appointment Scheduling
- Clear Communication
Accomplishments
- Customer Service: Provide exceptional customer service by greeting and assisting clients with their beauty and skincare needs
- Product Knowledge: Demonstrate in-depth knowledge of the products, including cosmetics, skincare, and haircare, and provide recommendations based on customer preferences and needs
- Sales: Actively promote and sell beauty products to meet or exceed sales targets, utilizing upselling and cross-selling techniques
- Client Relationship: Build and maintain positive, long-term relationships with clients to encourage repeat business and brand loyalty
- Trend Awareness: Stay updated on beauty and fashion trends to offer clients the latest information and product recommendations
- Training and Education: Participate in training sessions to stay informed about new products, application techniques, and company policies
- Makeup Application: Offer makeup application services to clients and provide tutorials on makeup techniques and trends
- Filing: Filing daily sales sheets by day/month to track daily and monthly sales
- Event management: Coordinate and manage events to drive sales and showcase product.current
- Seeking a position where my strong organizational skills, attention to detail, and passion for delivering exceptional service can contribute to the efficient operations and overall success of the team
- With a meticulous eye for detail, strong organizational abilities, and a genuine commitment to delivering outstanding service, I aim to contribute effectively to the achievement of team goals while continuously striving for professional growth and development.
Certification
Customer Service Training at MAC Cosmetics:
Trained extensively in makeup application techniques, product knowledge, and customer engagement strategies. Emphasized inclusivity and diversity to ensure personalized and empowering experiences for all clients.
Timeline
MAKEUP ARTIST/ADVISOR
MAC Cosmetics-Macy's
08.2021 - Current
CAKE DECORATOR
BASKIN ROBBINS
05.2016 - 08.2021
High school diploma -
James C
Customer Service Training at MAC Cosmetics:
Trained extensively in makeup application techniques, product knowledge, and customer engagement strategies. Emphasized inclusivity and diversity to ensure personalized and empowering experiences for all clients.
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