Jurrell Hurtado
Santa Fe,NM
Summary
Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities. Works for sustained periods of time maintaining concentrated attention to detail. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Backwaiter/FoodRunner
SantaCafé
231 Washington Ave
04.2024 - 10.2024
- Provided assistance to both the front-of-house and back-of-house teams as needed, showcasing adaptability and dedication to overall restaurant success.
- Efficiently managed multiple tasks simultaneously, ensuring timely completion of each responsibility and maintaining a high level of service quality.
- Demonstrated strong knowledge of menu offerings to provide helpful suggestions and answer questions when necessary.
- Collaborated with servers to ensure accurate order delivery, minimizing errors and enhancing guest satisfaction.
- Played an essential role in restaurant events by providing exceptional support during banquets or private parties.
- Maintained a professional appearance and attitude throughout each shift, contributing to a welcoming environment for guests.
- Participated in ongoing training sessions to stay updated on current menu items, policies, procedures, and industry trends.
- Ensured a pleasant dining experience with diligent table maintenance, including water refills, bread basket replenishment, and removal of used plates.
- Promoted a positive team atmosphere by eagerly helping fellow staff members when needed during high-volume periods.
Food Runner/Busser
Dolina’s Cafe and Bakery
02.2024 - 04.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Back Waiter
Coyote Café
132 W Water St.
06.2022 - 11.2023
- Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
- Maintained a professional appearance and attitude throughout each shift, contributing to a welcoming environment for guests.
- Efficiently managed multiple tasks simultaneously, ensuring timely completion of each responsibility and maintaining a high level of service quality.
- Ensured a pleasant dining experience with diligent table maintenance, including water refills, bread basket replenishment, and removal of used plates.
- Contributed to restaurant cleanliness by consistently maintaining a well-organized station during busy shifts.
- Reduced wait times for guests by quickly delivering food orders from the kitchen to the dining area.
- Participated in ongoing training sessions to stay updated on current menu items, policies, procedures, and industry trends.
Package Handler
FedEx Ground
02.2023 - 05.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
Education
Santa Fe High School
2100 Yucca St.2022
Skills
- Strong teamwork
- Customer service focus
- Reliability and punctuality
- Cleanliness and hygiene
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
Timeline
Backwaiter/FoodRunner
SantaCafé
04.2024 - 10.2024
Food Runner/Busser
Dolina’s Cafe and Bakery
02.2024 - 04.2024
Package Handler
FedEx Ground
02.2023 - 05.2023
Back Waiter
Coyote Café
06.2022 - 11.2023
Santa Fe High School