Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juru Sofia

Rochester,NY

Summary

Skilled bilingual interpreter with experience at Ez Translations, where I focus on active listening and understanding cultural nuances. As an Access Associate at Rochester Regional Health System, I enhanced patient experiences by ensuring clear communication and efficient scheduling. My strengths include adaptability and strong organizational skills.

Overview

9
9
years of professional experience

Work History

Interpreter

Ez Translations
07.2023 - Current
  • Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
  • Maintained message content, tone, and emotion as closely as possible.
  • Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
  • Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.

Access Associate

Rochester Regional Health System
06.2021 - Current

. Provide information about healthcare services and insurance options.

. Assist with scheduling patient appointments.

. Ensure accurate and up-to-date patient records.

. Verify insurance eligibility and benefits.

. Process patient registrations and collect documentation.

. Facilitate a smooth experience for patients accessing medical care.

After-School Tutor

Maplewood Library
06.2016 - 06.2018
  • Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
  • Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Provided homework assistance using specific curriculum and materials.

Education

Bachelor Of Education -

USILACS

School Without Walls
06.2018

Skills

  • Fluent bilingualism
  • Professional ethics
  • Teamwork and collaboration
  • Active listening
  • Organizational skills
  • Experience with people with disabilities
  • Volunteer work
  • Interpret for refugees at different appointments
  • Computer skills: Microsoft Word, Powerpoint
  • Adaptability and flexibility
  • Cultural understanding

Timeline

Interpreter

Ez Translations
07.2023 - Current

Access Associate

Rochester Regional Health System
06.2021 - Current

After-School Tutor

Maplewood Library
06.2016 - 06.2018

Bachelor Of Education -

USILACS

School Without Walls
Juru Sofia