Justanna Schweigert
Richmond,TX
Summary
Proven team player with a track record of enhancing customer experiences at Cinemark, I excel in fast-paced environments, demonstrating exceptional attention to detail and customer service skills. Leveraged food safety knowledge and upselling strategies to significantly improve concession sales, fostering a positive and efficient team atmosphere.
Overview
1
1
year of professional experience
Work History
Theater Team Member
Cinemark
Rosenberg, TX
04.2024 - 12.2024
- Stocked concession stands with food items and beverages for sale.
- Operated cash registers when selling concessions or merchandise to customers.
- Checked tickets at the entrance of the theater before allowing guests to enter.
- Maintained a clean theater environment before, during, and after each performance.
- Cleaned restrooms regularly throughout shift, replenishing supplies as needed.
- Provided customer service to patrons by answering questions and resolving issues.
- Worked effectively in team environments to make the workplace more productive.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Associate of Arts - Business Administration
Wharton County Junior College
Sugar Land, TXSkills
- Teamwork and collaboration
- Attention to detail
- Active listening
- Flexible and adaptable
- Professionalism
- Food safety standards
- Upselling strategies
- Scheduling flexibility
- Patience and empathy
- Excellent customer service
References
References available upon request.
Timeline
Theater Team Member
Cinemark
04.2024 - 12.2024
Associate of Arts - Business Administration
Wharton County Junior College