Hi, I’m
Justeen Smith
Mechanicsville,VA
Summary
Results-oriented Project Analyst, Communications Specialist, and Senior Consultant with 9+ years of experience in government consulting, communications, marketing, report and proposal development, contract analysis, and research. Skilled in strategic planning, process improvement, and stakeholder engagement. Former holder of a Top-Secret Clearance with proven expertise in workforce management, contract administration, data analysis, and communications strategy. Proficient in Microsoft Office Suite, SharePoint, Power BI, Adobe Pro, and SmartSheets.
Overview
13
years of professional experience
Work History
Consensus Solutions
Senior Communications Specialist
08.2023 - 03.2025
Job overview
- Led development of communication strategies and materials for Workforce Management and Consulting (WMC) and Veterans Health Administration (VHA) leadership, enhancing engagement and transparency.
- Partnered with PMO project managers to align communication strategies with organizational priorities.
- Produced high-impact deliverables including slide decks, job aids, and training materials to advance HR Classification programs throughout the organization.
- Designed and implemented a performance analytics program to measure engagement with WMC communications via the HR Hub, using insights to optimize content strategy. Managed to improve employee engagement by 20%.
- Conducted leadership interviews and stakeholder assessments to strengthen customer experience within VHA HR services.
- Established and facilitated a Community of Practice (CoP) to foster knowledge-sharing and best practices for customer experience.
- Managed a centralized project tracker via SmartSheets to monitor milestones, resources, and deliverables across communications projects.
- Led content development for company marketing, elevating brand presence through website updates and LinkedIn engagement.
- Administered SharePoint systems, maintaining agency and business development trackers for business development.
- Contributed to policy development for OASIS+, positioning the company for future contract success.
Red Gate Group
Senior Program Analyst
04.2022 - 08.2023
Job overview
- Provided program management support to onsite and remote teams, improving workflow efficiency.
- Developed and maintained a contract management system to track deliverables, deadlines, and documentation.
- Served as a liaison with the Strategic Acquisition Center (SAC), creating task logs to streamline correspondence.
- Assisted in onboarding new employees and facilitated communication processes via Microsoft Teams and SharePoint.
- Implemented Power BI fundamentals to enhance reporting and data visualization.
- Managed administrative functions for 53 employees, tracking timecards, leave, and HR compliance.
Logistics Management Institute
Project Analyst
05.2020 - 04.2022
Job overview
- Led and mentored a team of six in project and administrative management.
- Conducted research and data analysis for reports to Congress and federal agencies.
- Managed high-value contract tracking, reviews, and interoffice coordination.
- Oversaw scheduling and communications for senior government officials.
- Maintained a task and correspondence management system across two offices.
- Supported drafting of COVID-19 reports to Congress.
- Contributed to process improvements by implementing a streamlined communication system using Microsoft Teams and SharePoint.
William & Mary School of Law
Research Assistant
05.2018 - 09.2019
Job overview
- Processed financial and donor records to ensure accuracy and compliance.
- Managed marketing and outreach communications for alumni, improving engagement by 20%.
- Conducted benchmarking research to support compliance-driven programming initiatives.
United States Army
Human Intelligence Collector
10.2011 - 07.2016
Job overview
- Conducted risk and crisis communications in high-pressure environments, including stakeholder liaison with foreign military and government officials.
- Delivered intelligence assessments and briefings to leadership, demonstrating ability to distill complex information for decision-makers and the public.
- Investigated insider threats and provided intelligence assessments to enhance security measures.
- Recognized by the South Korean Army for improving cross-cultural communication and collaboration.
Education
College of William & MaryWilliamsburg, VA
Bachelor of Arts from Government
05-2020
Skills
- Change Management
- Research & Data Analysis
- Project Management
- Contract Management
- Intelligence & Risk Assessment
- SharePoint, PowerBI, Smartsheets
- Microsoft Office Suite
- Adobe Pro
- Canva
- Internal communications
- Content development
- Analytics reporting
- Strategy implementation
- Marketing
- Graphics development
- Social media management
COURSE
- United States Army
- Military Intelligence Advanced Individual Training
- 2012
Timeline
Senior Communications Specialist
Consensus Solutions
08.2023 - 03.2025
Senior Program Analyst
Red Gate Group
04.2022 - 08.2023
Project Analyst
Logistics Management Institute
05.2020 - 04.2022
Research Assistant
William & Mary School of Law
05.2018 - 09.2019
Human Intelligence Collector
United States Army
10.2011 - 07.2016
College of William & Mary
Bachelor of Arts from Government
Similar Profiles
Rediet DamteRediet Damte
Power Platform Developer at Consensus SolutionsPower Platform Developer at Consensus Solutions
LaMont GeorgeLaMont George
Tier 3 support at Consensus Solutions LLCTier 3 support at Consensus Solutions LLC
Roselina MetzgerRoselina Metzger
Senior Channel Account Executive at Consensus Cloud SolutionsSenior Channel Account Executive at Consensus Cloud Solutions
Bridget HeldBridget Held
Kennel Worker/Receptionist at Diamond Dog HouseKennel Worker/Receptionist at Diamond Dog House
Ava WrightAva Wright
Nurse Extern at HCANurse Extern at HCA