Detail oriented, with high energy and great communication skills excelling in team environments and leadership. Dedicated to the success of the organization and commitment to following and implementing processes and procedures.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Counter Sales Associate
Johnstone Supply
Orlando, FL
10.2022 - Current
Managed customer inquiries and provided product recommendations to enhance sales experience.
Processed customer orders accurately using inventory management software.
Developed strong relationships with clients, resulting in repeat business and customer loyalty.
Trained new associates on product knowledge and customer service best practices.
Production Supervisor
NB Handy
Davenport, FL
08.2021 - 10.2022
Oversee 3 machine operators of CTL & CIDAN machines to create HVAC and roofing coils. Responsible for daily team huddles, monthly safety meetings, cycle counts and forklift training for 8 employees. Created work orders based on sales tickets while checking accuracy of final product to be shipped to customers. Processed claim orders for damaged coils and facilitated maintenance of machines and metal dumpsters.
Formerly Royce Company, LLC.
Shop Foreman
Royce Company, LLC
Davenport, FL
02.2017 - 08.2021
Responsible for the production of HVAC materials using 15 various machines. Facilitated training of all new hires for machines used in the warehouse. Coordinated shipping and receiving of materials. Royce Company moved locations in 2021, and was hired on by NB Handy.
Bartender
Oasis Club at Champions Gate
Davenport, FL
06.2014 - 02.2017
Served guests and homeowners food and beverages at the poolside bar while adhering to federal age requirements. Recommended beverages based on food pairings. Practiced food and health safety, managed inventory, and ensured the bar area was clean and sanitary.
Assistant General Manager
Papa Johns
Orlando, FL
03.2010 - 06.2014
General Manager in training, managed and trained 15 delivery drivers and 10 inside store personnel. Completed food and supply orders twice a week, controlled daily inventory counts, opening and closing duties of the store. Handled all cash reconciliation, bank deposits, and food safety training certifications. Completed interviews, hired staff and new hire training.
Education
A.A. -
Valencia College
01-2011
High School - undefined
Freedom High School
01-2005
Associate of Science - HAVC+PLC
Northbridge University
Kissimmee, FL
03-2026
Bachelor of Science - Construction Management
Northbridge University
Kissimmee
03-2028
Skills
Forklift Trainer Certified
Microsoft Excel, Word, Outlook
Proficient in Various Shipping & Receiving Software
Leadership, Communication, Organization
Goal oriented
Point of sale systems
Certification
Universal EPA
Timeline
Counter Sales Associate
Johnstone Supply
10.2022 - Current
Production Supervisor
NB Handy
08.2021 - 10.2022
Shop Foreman
Royce Company, LLC
02.2017 - 08.2021
Bartender
Oasis Club at Champions Gate
06.2014 - 02.2017
Assistant General Manager
Papa Johns
03.2010 - 06.2014
High School - undefined
Freedom High School
A.A. -
Valencia College
Associate of Science - HAVC+PLC
Northbridge University
Bachelor of Science - Construction Management
Northbridge University
AWARDS
Employee of the Year 2020 & 2021 at Royce Company LLC