Justice Blount
Augusta,GA
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
5
5
years of professional experience
Work History
Registration Specialist Desk Ops
Wellstar MCG Health
02.2024 - Current
- Enhanced patient registration accuracy by diligently reviewing and verifying information on registration forms.
- Assisted in training new Registration Specialists, sharing best practices and helping them become proficient in their roles.
- Collaborated with medical staff to ensure accurate record-keeping and seamless communication between departments.
- Maintained a high level of confidentiality when handling sensitive patient data, adhering to HIPAA regulations.
E-Commerce (Click List)
Kroger
10.2019 - 02.2024
- Boosted online sales by implementing effective SEO strategies and optimizing product listings.
- Managed inventory levels for accurate stock-keeping, reducing backorders and maintaining customer satisfaction.
- Streamlined order fulfillment processes, enhancing efficiency and reducing shipping timeframes.
- Collaborated with customer service team to address e-commerce inquiries, providing timely resolutions and ensuring customer satisfaction.
Patient Access (Intern)
AU Health
06.2023 - 07.2023
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Education
Bachelor of Business Administration - Healthcare Management
Augusta University, James M. Hull College of Business
Augusta, GA12.2023
High School Diploma -
A.R. Johnson Magnet School
Augusta,GA05.2020
Skills
- Customer Relations
- Resource Allocation
- Quality Assurance
- Management collaboration
- Documentation Management
- Expert Problem Solving
- Goal Setting
- Project Planning
Extracurricular Activities
Women’s Leadership Academy (WLA) (2022-2023) Future Business Leaders of America (FBLA) (2013-2015) Technology Science Association (TSA) (2015-2016)
Timeline
Registration Specialist Desk Ops
Wellstar MCG Health
02.2024 - Current
Patient Access (Intern)
AU Health
06.2023 - 07.2023
E-Commerce (Click List)
Kroger
10.2019 - 02.2024
Bachelor of Business Administration - Healthcare Management
Augusta University, James M. Hull College of Business
High School Diploma -
A.R. Johnson Magnet School