Justice Clayton

• Facilitated conflict resolution between residents when necessary, promoting a harmonious living environment for all occupants.
• Contributed to staff meetings, sharing progress reports and providing suggestions on potential operational improvements.
• Enhanced resident satisfaction by addressing concerns and resolving issues in a timely manner.
• Assisted with move-in and move-out processes, ensuring smooth transitions for new and departing residents.
• Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
• Monitored student behavior and responded to disciplinary issues in accordance with established policies.
• Enforced policies and safety standards through building and room rounds.

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

• Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
• Removed weeds, hazards, and debris from common pathways to improve usability.
• Safely applied fertilizers, herbicides, and pesticides according to company guidelines and industry standards to ensure environmental compliance.
• Developed estimates and presented customers with bids for lawn care services to help with planning.
• Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
• Maintained routine landscaping schedules to boost lawn health.

• Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
• Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
• Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
• Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
• Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.

During my time at the Pine Knot Civilian Job Corps Center, I earned certificates in the ITF, Cloud Essentials, the ISC², Google IT, Core 1 of the CompTIA A+ and the CompTIA Security+ in addition to completing the training necessary to become qualified as a type two fire fighter.

At the time of taking the GED, I scored higher than any other person in the program had before in the Science portion of the test.