Shekeia Florence
Parlin,NJ
Summary
Highly organized individual with a versatile background in medical assisting and process operations. Proven strengths in time management and analytical problem-solving, dedicated to improving operational efficiency and ensuring quality standards.
Overview
4
4
years of post-secondary education
12
12
years of professional experience
Work History
Twix Process Operator
Mars Chocolate NA
Cleveland, Tennessee
08.2019 - Current
- Operate machinery to produce chocolate products efficiently and safely.
- Monitored production lines to ensure quality control and compliance with standards.
- Conducted routine maintenance on equipment to maximize performance and reliability.
- Performed routine taste sensories
- Adjusted machinery settings to optimize operational efficiency.
Certified Medical Assistant
Erlanger Baroness Hospital/Health Center
Chattanooga, TN
03.2014 - 08.2018
- Assisted healthcare providers with patient examinations and medical procedures.
- Administered medications and vaccinations under physician supervision.
- Managed patient records using electronic health record systems.
- Scheduled appointments and coordinated patient follow-up care efficiently.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Educated patients about medications, procedures and physician's instructions.
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents and supplies to maintain team productivity.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
Education
Diploma - Medical Assisting
Chattanooga College
Chattanooga, TN 05.2025 - 04.2026
Diploma - Business Administration
Virginia College
Chattanooga, TN 02.2017 - 04.2018
Associate Of Applied Science - Medical Assisting
Miller Motte Technical
Chattanooga, TN 08.2009 - 08.2011
Skills
- Inventory Control
- Time management
- Analytical problem solver
- Microsoft Office
- Customer service
- Highly organized
- First Aid certified
- CPR AED certification
- Medical terminology
- HIPAA rules & regulations
- Patient charting
- Vital sign assessment
- Patient care
- Electronic health records
- Patient Care
Accomplishments
- Honor’s List- Miller Motte- 2010
- Standards Precautions Blood Bourne Pathogens- Miller Motte- 2011
- Fire Safety Training- Extinguishing a live fire- Miller Motte- 2011
- Blood Assurance Blood drive- Miller Motte-2011
- Computers in the Medical Office-Miller Motte-2011
- Medical Assisting Lab Completion- Miller Motte-2011
- President List- Virginia College-2017
References
References available upon request.
Timeline
Diploma - Medical Assisting
Chattanooga College
05.2025 - 04.2026
Twix Process Operator
Mars Chocolate NA
08.2019 - Current
Diploma - Business Administration
Virginia College
02.2017 - 04.2018
Certified Medical Assistant
Erlanger Baroness Hospital/Health Center
03.2014 - 08.2018
Associate Of Applied Science - Medical Assisting
Miller Motte Technical
08.2009 - 08.2011