Justice Mckay
Johnson City,ny
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 2 years of relevant work experience to your team. Willing to learn New Roles and new skills that will further provide to benefit in any job I am Doing.
Overview
3
3
years of professional experience
Work History
Patient access
Lourdes Hospital
11.2021 - Current
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Providing excellent customer service by promptly answering patient inquiries.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Answered incoming calls, scheduled appointments and filed medical records.
- Provided excellent customer service to patients and medical staff.
Home Health Aide
Monahan Elder Sitters
06.2020 - 11.2021
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support independence and well-being.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Followed nutritional plans to prepare optimal meals.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Education
GED -
Ged Testing
Melbourne, FL02.2017
Skills
- Bilingual in Spanish and English
- Demographics Information
- Word Processing
- Punctual and Hardworking
- Medical Filing
- Organization and Time Management
- Active Listening
- Professional Telephone Demeanor
- Customer Consulting
Timeline
Patient access
Lourdes Hospital
11.2021 - Current
Home Health Aide
Monahan Elder Sitters
06.2020 - 11.2021
GED -
Ged Testing