Justice Nixon
Muldrow,OK
Summary
Professional Service Technician with a track record of enhancing customer satisfaction through expert repair and maintenance of diverse equipment, from mini-splits to coolers, at Sensible Air. Skilled in troubleshooting and preventive maintenance, excels in clear communication and attention to detail, ensuring peak equipment performance and safety. Has flexible approach and problem-solving abilities, has consistently improved operational efficiency and client trust.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Service Technician
Sensible Air
Muldrow, OK
08.2020 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
Line Operator
Cellofoam
Sallisaw, OK
05.2020 - 08.2020
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Grounds Keeper
Central Sallisaw High School
Sallisaw, OK
05.2017 - 08.2017
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
- Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
- Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
Education
Certificate of Technical Studies - HVAC
Indian Capital Technology Center
Sallisaw, OK09-2020
High School Diploma -
Central Sallisaw High School
Sallisaw, OK05-2019
Skills
- Installation and Repair
- Attention to Detail
- Preventive Maintenance
- Troubleshooting ability
- Work with Minimal Supervision
- Punctual and Reliable
- Flexible and Adaptable
- Problem and Issue Resolution
- Repair Techniques
- Service Reports
- Equipment Inspection
- Knowledgeable to work on mini-splits to 25 tons of cooling, ice machines, freezers, and coolers
Certification
- HVAC Certificate
Timeline
Service Technician
Sensible Air
08.2020 - Current
Line Operator
Cellofoam
05.2020 - 08.2020
Grounds Keeper
Central Sallisaw High School
05.2017 - 08.2017
Certificate of Technical Studies - HVAC
Indian Capital Technology Center
High School Diploma -
Central Sallisaw High School