Justice Reed
Jacksonville,FL
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
4
4
years of professional experience
Work History
Overnight Stocker
Walmart Neighborhood Market
01.2018 - 06.2018
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Worked with customers to pack items according to specific desires and requirements.
- Increased employee productivity with clear communication of expectations and priorities during overnight shifts.
Cashier
Walmart Super Center
06.2018 - 09.2019
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Identified and resolved discrepancies and errors in customer accounts.
Online Personal Shopper
Wal-Mart Supercenter
09.2019 - 05.2020
- Developed and implemented activities to improve clients' quality of life.
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
- Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
- Managed client information securely, respecting confidentiality agreements while maintaining detailed records of past purchases and preferences.
Customer Service Cashier
Wal-Mart Supercenter
05.2020 - 12.2021
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Education
High School Diploma -
Middle College High School
Seattle, WA06.2013
Skills
- Accounting Software
- Cash Management
- Point of Sale Software
- Merchandise Restocking
- Cash Register Operations
- ID Verification
- Online Order Processing
- Prioritizing Orders
- Product displays
- Drawer management
- Cleaning and sanitizing
Timeline
Customer Service Cashier
Wal-Mart Supercenter
05.2020 - 12.2021
Online Personal Shopper
Wal-Mart Supercenter
09.2019 - 05.2020
Cashier
Walmart Super Center
06.2018 - 09.2019
Overnight Stocker
Walmart Neighborhood Market
01.2018 - 06.2018
High School Diploma -
Middle College High School