Summary
Work History
Education
Skills
Timeline
Generic

Charles Daniels

Villas

Summary

Dynamic professional with extensive experience in retail and restaurant management, notably at ShopRite. Proven track record in inventory control and customer service, enhancing operational efficiency and satisfaction. Skilled in cost management and team leadership, consistently achieving stocking goals while fostering a collaborative work environment. Proficient in QuickBooks and Microsoft Office.

Work History

Overnight Stocker

ShopRite
Absecon, NJ
2023 - 2024
  • Stocked shelves efficiently to maintain product availability and organization.
  • Assisted with inventory management, ensuring accurate stock levels and timely replenishment.
  • Operated equipment, including pallet jacks and forklifts, adhering to safety protocols.
  • Collaborated with team members to optimize workflow during overnight shifts.
  • Conducted quality checks on products to ensure freshness and compliance with standards.
  • Implemented merchandising strategies to enhance product visibility and sales potential.
  • Trained new staff on operational procedures and safety practices within the stockroom environment.
  • Monitored store cleanliness and organization, contributing to a positive shopping experience for customers.
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Maintained neat, organized stockroom free of hazards.
  • Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
  • Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
  • Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.

Owner/Operator Management

Roses Pizzeria
Wildwood, NJ
2020 - 2024
  • Managed daily operations to ensure efficient workflow and customer satisfaction.
  • Developed marketing strategies to increase brand visibility and drive sales growth.
  • Oversaw inventory management, ensuring optimal stock levels and reducing waste.
  • Trained and mentored staff on service standards and operational procedures.
  • Implemented cost control measures to enhance profitability without sacrificing quality.
  • Established strong vendor relationships to negotiate favorable terms and conditions.
  • Analyzed sales data to identify trends and inform business decisions for product offerings.
  • Enhanced customer engagement through tailored promotions and loyalty programs.
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Developed business plan, processes and procedures to provide superior Product or Service to customers.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Trained and motivated employees to perform daily business functions.
  • Implemented effective financial management practices, improving cash flow and profitability.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
  • Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
  • Fostered strong professional network and partnership building skills to connect with quality leads.
  • Improved safety standards by regularly reviewing protocols and implementing necessary updates.
  • Operated with safety and skill to avoid accidents and delays.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.

Education

High School Diploma - Na

Wildwood High School
Wildwood, NJ

Skills

    Client interaction via phone calls, Cash handling, Cost management, Production scheduling, Productivity software, QuickBooks, Customer service, Microsoft Office, Custodial experience, Google Workspace, CRM system proficiency, Team leadership, Customer communication, Restaurant management,

    Teamwork, Baking, Delegation, Marketing, Data entry, Accounting software, Greeting customers, Leadership, Store management, Quick service & fast food restaurant,

    Appointment scheduling, Cooking, Food safety, Facilities maintenance, Landscape maintenance, Warehouse experience, Power tools, Climbing, Microsoft Power Point, Team development, Phone etiquette, Hotel experience, Tenants, Team motivation (leadership skill), Technical Proficiency, Inventory control, Staff scheduling,

    Organizational skills, Writing skills, Lawn care, Property management tools, Order processing, Budget control, Filing, Google Sheets, Pizza experience, Phone communication, Computer skills, Profit and loss analysis, Maintenance work, Production planning, Business development, Accounting data entry, Safety regulations, Accounting, Management, Quality assurance within food and beverage industry, Food safety management, Retail management, Computer literacy, Schedule management,

    Microsoft Word, Food service, Food preparation, Food service management, Driving, Accounting systems, Manufacturing company experience, Microsoft 365 proficiency,

Timeline

Overnight Stocker

ShopRite
2023 - 2024

Owner/Operator Management

Roses Pizzeria
2020 - 2024

High School Diploma - Na

Wildwood High School

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