Justice Smith
Cocoa,FL
Summary
Hardworking attendant proficient and offering several years' experience in industry. Efficient and accurate team player with a dedicated approach to customer service, facilities maintenance and safety management. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
9
9
years of professional experience
Work History
Gas Station Attendant
RaceTrac
Cocoa Beach, FL
07.2023 - Current
- Verified age requirements for purchase of alcohol and tobacco products.
- Restocked supplies such as paper towels, napkins, cups when necessary.
- Performed daily inventory checks on various products to ensure adequate stock levels.
- Checked receipts against product sold for accuracy before returning change to customers.
- Monitored fuel pumps to ensure proper functioning and safety regulations were followed.
- Greeted customers, answered questions, and provided assistance with purchases.
- Operated cash register to process customer transactions accurately and efficiently.
- Adhered to company procedures for handling hazardous materials such as gasoline or motor oil.
- Ensured all store policies were adhered to by customers at all times.
- Assisted customers in locating items throughout the store.
- Provided excellent customer service by responding quickly to customer inquiries or complaints.
- Trained new employees on company policies and procedures.
- Maintained cleanliness of the store, including floors, shelves, counters and windows.
- Provided directions and information about local attractions upon request from customers.
Package Handler
Amazon Fulfillment Center
Orlando, FL
08.2022 - 07.2023
- Transported parcels between loading docks, delivery vehicles, and post office facilities.
- Collaborated with team members on tasks such as sorting mail into designated bins.
- Organized packages according to type, size, destination, and other specifications.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Assembled containers or crates for large shipments using hand tools and power tools.
- Stacked boxes onto pallets in an efficient manner.
- Labeled parcels accurately according to company guidelines.
- Utilized computer systems for tracking orders, printing labels, and preparing reports.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
- Maintained accurate inventory records of incoming and outgoing shipments.
- Checked all outgoing shipments to ensure accuracy of contents.
- Participated in regular safety meetings and training sessions.
- Maintained a clean work environment by removing debris from the loading dock area.
Parking and Transportation Attendant
Universal Studios
Orlando, FL
08.2021 - 09.2022
- Provided assistance to elderly and disabled passengers, carrying luggage and helping them board or disembark safely.
- Checked tickets and IDs to ensure all passengers had the necessary documentation for travel.
- Communicated with dispatchers via two-way radio to receive instructions on routes and stops.
- Trained new employees on proper operating procedures for the vehicle being used.
- Managed bus stop locations along designated route according to scheduled times.
- Responded promptly to emergency situations following established protocol measures.
- Monitored passenger behavior while in transit ensuring no rules were violated.
- Ensured all safety regulations were followed during transport.
- Provided customer service support by answering questions regarding schedules, routes, fares, transfers.
Food and Beverage Attendant
SeaWorld Parks & Resorts
Orlando, FL
03.2021 - 08.2021
- Responded quickly to customer complaints or special requests in a professional manner.
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
- Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
- Communicated effectively with kitchen staff regarding customer orders.
- Assisted in stocking supplies such as napkins, utensils, condiments. prior to meal services.
- Adhered to all safety protocols when preparing meals for customers with allergies or dietary restrictions.
- Inspected dishes for cleanliness before serving them to customers.
- Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
- Maintained a positive attitude towards coworkers and customers at all times.
- Performed opening, closing duties such as setting up tables, chairs, checking equipment operation, counting money in register drawers.
- Monitored inventory levels of food items and communicated needs for restocking to management team.
Activity Aide
Joshua Tree Nursing Home
North Olmsted, OH
01.2020 - 01.2021
- Created an atmosphere conducive to relaxation through soothing music or aromatherapy.
- Kept detailed records of each participant's progress throughout the program period.
- Assisted with planning and implementing activities for elderly residents, including art classes, music therapy, and physical exercise.
- Organized special events such as birthday celebrations and holiday parties.
- Promoted socialization among the elderly by facilitating interactive games and engaging conversations.
- Provided one-on-one assistance to individuals with mobility issues during recreational activities.
- Ensured that all participants were safe during recreational activities by monitoring their behavior and responding quickly to any medical emergencies.
- Developed creative ways to engage residents who had difficulty focusing on specific tasks.
- Led daily walks around the facility grounds to promote physical activity among residents.
- Provided emotional support to those who needed it while participating in recreational programs.
- Helped residents find meaningful hobbies which could be pursued at their own pace.
- Assisted with activity assessments and evaluations to develop curriculum.
Line Cook
Chipotle Grill
Strongsville, OH
11.2015 - 07.2016
- Responded quickly to any customer complaints or concerns about their dining experience.
- Tracked inventory levels of all products used in the kitchen on a daily basis.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Assisted in prep work such as washing vegetables or butchering meat when needed.
- Stocked and restocked kitchen supplies as needed.
- Communicated effectively with other staff members regarding orders and menu changes.
- Analyzed customer feedback from surveys or focus groups to identify areas of improvement in communication processes.
Crew Member Cook
Mcdonalds
Strongsville, OH
11.2015 - 07.2016
- Prepared and cooked food items according to recipes and menu specifications.
- Performed cashier duties such as processing payments from customers using POS system.
- Ensured that all meals were prepared in a timely manner according to customer's preferences.
- Operated grills, deep fryers, ovens, broilers, steamers, blenders and other kitchen equipment.
- Completed opening and closing duties including setting up necessary supplies for each shift.
- Communicated effectively with co-workers regarding any changes or issues with orders.
- Kept dining area clean at all times by wiping down tables after each use.
Education
GED -
Brevard Adult Education
1225 Clearlake Rd08-2024
Skills
- ID Verification
- Promotional Display Setup
- Punctual and Reliable
- Teamwork and Collaboration
- Security Monitoring
- Flexible Schedule
- Cleaning and sanitation
- Problem-Solving
- Signage Maintenance
- Customer Service
- Product Merchandising
- Sales assistance
- Stocking
- Inventory Maintenance
- Effective communication abilities
- POS System Operation
- FIFO stocking
- Gasoline sales transactions
- Driving customer satisfaction
- Heavy Lifting
- Facility Management
- Safety protocol knowledge
- Cash Handling
- Professional Appearance
Affiliations
A love for arts and crafts. Love site seeing with my kids and traveling! I enjoy trying new crafts and teaching others what I've learned.
Justice
My friends and family call me Bird because i whistle a lot! I love crowds and people and making people laugh. Just hoping to make someones day a little better.
Timeline
Gas Station Attendant
RaceTrac
07.2023 - Current
Package Handler
Amazon Fulfillment Center
08.2022 - 07.2023
Parking and Transportation Attendant
Universal Studios
08.2021 - 09.2022
Food and Beverage Attendant
SeaWorld Parks & Resorts
03.2021 - 08.2021
Activity Aide
Joshua Tree Nursing Home
01.2020 - 01.2021
Line Cook
Chipotle Grill
11.2015 - 07.2016
Crew Member Cook
Mcdonalds
11.2015 - 07.2016
GED -
Brevard Adult Education