Justice Trujillo
Lakewood,CO
Summary
Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
7
7
years of professional experience
Work History
Security Operations Supervisor
Mercurial Security Solutions
Denver, CO
11.2023 - Current
- Managed night shift operations and team of 15 employees
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Provided security team leadership and contributed to on-call duties.
- Provided data reports to clients to show current process analysis and proposed process numbers.
- Secured premises and personnel by patrolling property and monitoring surveillance cameras.
Sales Associate
Kum & Go
Denver, CO
04.2022 - 07.2023
- Stocking skills
- Operated cash register and POS to process sales transactions and handle payments
- Followed checklist to complete retail store opening and closing activities
- Responded promptly to customer queries to increase overall satisfaction
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
Professional Security Officer
Allied Universal
Lakewood, CO
06.2022 - 10.2022
- Wrote comprehensive incident reports and conducted thorough investigations
- Investigated suspicious activity or possessions to safeguard assets and protect employees and guests
- Checked surveillance cameras to identify disruptions or unlawful acts
- Maintained and securely retained series of keys, controlling access to locked areas
- Assisted vendors and other third parties with access to restricted areas
Assistant Manager / Shift Lead
Wingstop
Lakewood, CO
06.2018 - 10.2021
- Interviewed potential job candidates and made hiring recommendations to general manager
- Resolved customer complaints and handled refunds and returns to promote satisfaction
- Developed training modules and documentation to train staff
- Utilized knowledge of company products and services to make recommendations and up-sell items according to customer needs
- Close/Open restaurant
Education
High School Diploma -
Contemporary Learning Academy
Denver, CO05.2022
Skills
- Security training
- Patrol procedures
- Policy enforcement
- Surveillance monitoring
- Alarm systems
- Security team management
- Staffing and scheduling
Timeline
Security Operations Supervisor
Mercurial Security Solutions
11.2023 - Current
Professional Security Officer
Allied Universal
06.2022 - 10.2022
Sales Associate
Kum & Go
04.2022 - 07.2023
Assistant Manager / Shift Lead
Wingstop
06.2018 - 10.2021
High School Diploma -
Contemporary Learning Academy