Justice Valentin
Brooklyn,NY
Summary
Dynamic and customer-focused professional with experience at Dunkin' Donuts, excelling in cash register operation and delivering exceptional customer service. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Recognized for maintaining a clean environment and adhering to safety protocols while ensuring efficient workflow as a Package Handler at UPS.
Overview
1
1
year of professional experience
Work History
Cashier
Dunkin' Donuts Franchising
12.2021 - 12.2022
- Processed customer transactions accurately using point-of-sale systems.
- Maintained clean and organized checkout areas to enhance customer experience.
- Assisted customers with product inquiries and provided recommendations.
- Handled cash, credit, and debit transactions while ensuring security protocols.
- Collaborated with team members to improve service efficiency during peak hours.
- Resolved customer complaints effectively to ensure satisfaction and loyalty.
- Learned operational procedures quickly, adapting to fast-paced retail environment.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Package Handler
UPS
10.2021 - 12.2021
- Loaded and unloaded packages with precision to maintain workflow efficiency.
- Monitored safety protocols to ensure compliance within fast-paced environment.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Education
Bronx Community College
Bronx, NYSkills
- Cleaning and sanitizing
- Customer service excellence
- Cash register operation
- Customer assistance
- Patience and empathy
Timeline
Cashier
Dunkin' Donuts Franchising
12.2021 - 12.2022
Package Handler
UPS
10.2021 - 12.2021
Bronx Community College
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