Justin Alkass
Warren,MI
Summary
Proven track record in operations and event management, notably with the Detroit Tigers, where I enhanced game day experiences and safety protocols. Skilled in staff management and customer service, I excel in work planning and prioritization, significantly improving operational efficiency and guest satisfaction.
Overview
6
6
years of professional experience
Work History
Park Operations Coordinator
Detroit Tigers
03.2022 - Current
- Managed game day assignments, concourse set ups, safety & cleanliness walk throughs.
- Assisted with guest service, crowd control, and event staff supervision,
- Oversee private event setups and executions
- Oversee inventory tracking and labor tracking
Youth Development Professional
Boys and Girls Club of Troy
02.2021 - 03.2022
- Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
- Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
- Assisted with educational needs through tutoring and homework assistance.
Parks and Recreation Worker
City of Warren Parks & Recreation
01.2019 - 03.2022
- Contributed to a clean and welcoming environment by managing litter and waste disposal in the park area.
- Ensured park safety with regular maintenance checks, promptly addressing any hazards or issues identified.
- Enhanced visitor experience by providing excellent customer service and addressing inquiries about park facilities.
- Improved accessibility for all visitors by maintaining clear paths and installing necessary signage throughout the park grounds.
Education
BBA - Sports Management
Rochester College
Rochester, MI12.2021
Associate of Business Administration - General Business
Macomb Community College
Warren, MI2018
Skills
- Data Entry
- Work Planning and Prioritization
- Customer Service
- Schedule Coordination
- Staff Management
- Event Planning
- Operations Management
Timeline
Park Operations Coordinator
Detroit Tigers
03.2022 - Current
Youth Development Professional
Boys and Girls Club of Troy
02.2021 - 03.2022
Parks and Recreation Worker
City of Warren Parks & Recreation
01.2019 - 03.2022
BBA - Sports Management
Rochester College
Associate of Business Administration - General Business
Macomb Community College
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