Justin Allen
Adairville,KY
Summary
Qualified manager with strong background in retail and customer service. Successfully implemented strategies that enhanced operational efficiency and compliance. Demonstrated analytical skills and effective problem-solving abilities in diverse environments.
Overview
18
18
years of professional experience
Work History
Monitoring Specialist
Affiliated Monitoring/ADS Security
Union, NJ
06.2008 - Current
- Monitored security systems to ensure timely response to alarms and incidents.
- Collaborated with law enforcement to facilitate swift resolution of security breaches.
- Conducted regular system audits to identify vulnerabilities and enhance operational efficiency.
- Trained team members on monitoring procedures and emergency protocols for improved performance.
- Developed training materials for new hires, enhancing onboarding experience and knowledge retention.
- Assist with answering service as a 3rd party representative.
- Supervisor until our contracts were taken over by Affiliated.
Retail Keyholder
Advance Auto Parts
Springfield, TN
05.2021 - 05.2023
- Trained and mentored new staff on product knowledge and customer service best practices.
- Open/closed store when needed.
Education
High School Diploma -
Stratford Comprehensive High School
Nashville, TNSkills
19 years of management
Timeline
Retail Keyholder
Advance Auto Parts
05.2021 - 05.2023
Monitoring Specialist
Affiliated Monitoring/ADS Security
06.2008 - Current
High School Diploma -
Stratford Comprehensive High School