Open To Work
Justin Amadi
Fairburn,USA
Summary
Results-driven IT Support Specialist with 10+ years of experience across enterprise environments. Certified in Google IT Support and CompTIA A+/Network+/Security+. Expertise includes system administration, hardware/software troubleshooting, network diagnostics, help desk operations, and customer support. Proven track record in maintaining uptime, streamlining onboarding processes, and resolving tickets efficiently. Strong collaborator across departments with a passion for solving technical challenges.
Overview
16
16
years of professional experience
1
1
Certification
Work History
IT Support Technician
Oldcastle BuildingEnvelope
Newnan, GA
04.2018 - Current
- Provide end-user support across Windows/Mac platforms and mobile devices
- Configure and maintain desktops, printers, and network equipment
- Troubleshoot Network, Computer System, and Peripheral issues in a multi-site setup.
- Develop and manage workstation images for streamlined deployment
- Active Directory group management and network printer configuration
IT Support Specialist / Customer Support
Nigerian Breweries PLC
Lagos, Nigeria
01.2011 - 12.2014
- Provided Tier 1 IT support to over 100 employees, resolving hardware/software issues
- Created help desk tickets and followed up to ensure SLA compliance
- Developed onboarding materials and trained new hires on tech tools and platforms
- Deployed standardized software packages and enforced cybersecurity protocols
Chief Electrician – IT Support-Integrated
Julius Berger Construction
Nigeria
03.2010 - 12.2013
- Maintained low-voltage IT and security systems
- Supported electrical integration for access control, fire alarms, and CCTV
- Collaborated with facilities and IT teams on site-wide technical support
Education
Postgraduate Degree - Project Management
Universiti Tun Hussein Onn
Malaysia01-2021
HND (B.Sc Equivalent) - Computer Info Systems & Mathematics
Federal Polytechnic Abuja
Nigeria01-2013
Associate Degree - Electrical Engineering Technology
Federal Polytechnic Nekede
Nigeria01-2004
Skills
- IT Support (Tier 1 & 2)
- Network & System Troubleshooting
- Windows, Linux & MacOS Administration
- Active Directory / Group Policy
- Help Desk Ticketing Systems
- Cybersecurity Protocols
- Mobile Device Management
- Command-Line Interfaces
- Customer Training & Documentation
- Workstation Imaging & Deployment
Certification
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
- Google IT Support Professional Certificate
- Forklift Certification (for hybrid roles requiring onsite equipment handling)
Work Preference
Job Search Status
Open to workWork Type
Full TimeSalary Range
$0/hr - $1000/hrTimeline
IT Support Technician
Oldcastle BuildingEnvelope
04.2018 - Current
IT Support Specialist / Customer Support
Nigerian Breweries PLC
01.2011 - 12.2014
Chief Electrician – IT Support-Integrated
Julius Berger Construction
03.2010 - 12.2013
HND (B.Sc Equivalent) - Computer Info Systems & Mathematics
Federal Polytechnic Abuja
Associate Degree - Electrical Engineering Technology
Federal Polytechnic Nekede
Postgraduate Degree - Project Management
Universiti Tun Hussein Onn