Justin Ambrose
Lansing,IL
Summary
Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
Overview
3
3
years of professional experience
Work History
Volunteer
Eastern Illinois University
10.2024 - 12.2024
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Crew Member
Speedway
07.2024 - 08.2024
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Prepared products following restaurant, health, and safety standards and procedures.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
- Operated cash register to ring up final bill and process various forms of payment.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Accurately operated cash register to process customer payments.
- Maintained clean and orderly work station.
- Built trustful relationships with customers to encourage return visits.
- Replenished products on shelf, rotated products and confirmed adherence to code dating procedures.
- Assisted in maintaining back room operations by unloading deliveries.
Food Service Crew Member
Kentucky Fried Chicken
04.2023 - 08.2023
- Kept all prep areas clean by sweeping, mopping, and washing down counters.
- Operated cash registers and POS systems, handling over $1000+ in cash daily.
- Kept customers and crew areas organized.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Operated cash register to ring up final bill and process various forms of payment.
- Became familiar with products to answer questions and make suggestions.
- Worked front counter, drive-thru and other areas.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
Crew Member Team Leader
Kentucky Fried Chicken
06.2022 - 08.2022
- Supervised team members and oversaw effective and efficient completion of job duties.
- Set performance goals for individual team members and created reward systems and contests.
- Facilitated disciplinary action when necessary.
- Consulted with prospective customers on job specifications and contractual agreements.
- Quickly and efficiently resolved complaints and escalated issues.
- Cleaned and maintained tools, equipment and worksites.
- Used variety of hand and power tools to complete tasks.
Education
High School Diploma -
Thornton Fractional South
Lansing, IL05-2024
Skills
- Fundraising
- Recordkeeping
- Friendly and outgoing
- Community engagement
- Customer service
- Clerical support
- Answering phones
- Volunteer recruitment
- Positive attitude
- Verbal and written communication
- Flexible schedule
- Decision-making
Languages
French
Limited Working
Timeline
Volunteer
Eastern Illinois University
10.2024 - 12.2024
Crew Member
Speedway
07.2024 - 08.2024
Food Service Crew Member
Kentucky Fried Chicken
04.2023 - 08.2023
Crew Member Team Leader
Kentucky Fried Chicken
06.2022 - 08.2022
High School Diploma -
Thornton Fractional South
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