Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Justin Armstrong

Marietta,GA

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Overview

1
1
year of professional experience

Work History

Janitor

LA Fitness
Sandy Springs, GA
05.2025 - Current
  • Mix water with detergents or acids in containers to prepare cleaning solutions according to specifications.
  • Maintain janitorial supply inventory.
  • Clean and sanitize restrooms, sinks, countertops and other surfaces.
  • Sweep, mop and vacuum floors of all areas.

Receptionist

LA Fitness
Sandy Springs, GA
02.2025 - 05.2025
  • Greeted visitors and provided them with assistance.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.

Cargo Claims Coordinator

AJC International
Atlanta, Ga
04.2024 - 01.2025
  • Received and organized internal and external messages, improving communication efficiency and reducing response times
  • Investigated cargo-related insurance and damage claims for suppliers and customers, leading to faster claim resolutions and enhanced customer satisfaction
  • Performed journal entries and note logs to accurately record claim information, ensuring precise documentation and compliance with company standards
  • Negotiated claim amounts on behalf of the customer and the company, achieving mutually beneficial resolutions and maintaining strong business relationships
  • Created and issued claim invoices and credit notes for appropriate parties, streamlining the financial reconciliation process and ensuring timely settlements
  • Facilitated the transition to a new risk management system by utilizing Microsoft Office and Power BI, enhancing efficiency and accuracy in claims processing

Education

Master of Science - Digital Financial Technologies

Kennesaw State University
Kennesaw, Ga
12.2025

Bachelor of Business Administration - Accounting

Augusta University, James M. Hull College of Business
Augusta, Ga
05.2023

Skills

  • Microsoft Office
  • QuickBooks
  • Customer service
  • Organization
  • Attention to detail
  • Data visualization
  • Verbal and written communication
  • Transaction processing
  • Research

Accomplishments

  • Hope Scholarship recipient 2019 - 2023

Timeline

Janitor

LA Fitness
05.2025 - Current

Receptionist

LA Fitness
02.2025 - 05.2025

Cargo Claims Coordinator

AJC International
04.2024 - 01.2025

Master of Science - Digital Financial Technologies

Kennesaw State University

Bachelor of Business Administration - Accounting

Augusta University, James M. Hull College of Business

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