Justin Baldwin
Sports Management
Raeford,NC
Summary
Eager Sports Intern possessing exceptional writing, editing and photography skills. Self-starter and independent individual with in-depth knowledge of sports. Well-versed in assisting in web content development, coordinating logistics for events and supporting marketing initiatives and campaigns. Comfortable with firm deadlines and quick turnarounds.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
Parks and Recreation Attendant
Hopemills Parks And Recreation
Hopemillls, NC
Jun.2018 - Jun.2020
- Enforced rules and held customers accountable for not following gym regulations.
- Kept facilities clean, neat and organized to give areas professional and fresh appeal.
- Determined customer needs by asking relevant questions and listening actively to responses.
- Posted information on gym hours and upcoming events, maintaining consistent communication with patrons.
- Assessed staff needs and offered assistance with checking in patrons during busy times.
- Cleaned showers, sinks, mirrors, toilets, countertops and other surfaces.
- Instructed guests and directed to clean and open stalls.
- Locked and unlocked facilities to allow participants entry or shut down after events.
- Followed established protocols for door and entry security.
- Responded to all customer inquiries thoroughly and professionally.
- Responded to customer requests efficiently and with knowledgeable assistance.
Sports Management Inter
Wake Forest University
Winston Salem, NC
01.2021 - Current
- Monitored social media platforms to discover feedback, ideas and trending news.
- Performed comprehensive competitor analysis on key rivals to give fans and spectators deeper understanding of each individual's performance.
- Compiled game summaries by reporting scores, inputting team schedules, and updating team and individual statistics.
- Used Adobe Illustrator to design, create and distribute marketing materials, newsletters, and email communications.
- Organized and helped prepare materials for onsite and offsite events.
- Used industry expertise, customer service skills, and analytical nature to resolve customer concerns and promote loyalty.
- Assisted in organizing and overseeing assignments, planning, and coordinating in-house and outsourced resources.
- Communicated best practices among on-site and external personnel to align efforts and goals.
- Recruited and developed relationships with boosters and sponsors to help increase the revenue of the department
Game Day Assistant
Catawba University
Salisbury, NC
01.2020 - Current
- Assisted in the coordination and led activities for both small and large groups of boosters.
- Transported and escorted program participants to and from activities to necessary locations
- Factored-in abilities, needs, and interests of participants in the development of events and programs.
- Managed scheduled events for Catawba Football and Basketball Video Scripts to maximize activities while being informative and entertaining.
- Actively listen to customers' requests, confirming full understanding before addressing concerns.
- Used Microsoft Word and other software tools to create documents and other communications.
- Any other duties assigned by the Athletic Director, Assistant Athletic Director or those serving under the Athletic Director
Athletic Department Intern
University Of North Carolina At Charlotte
Charlotte, NC
11.2019 - 06.2022
- Supported staff on special assignments and ad hoc projects.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Created player profiles for Assistant Athletic Directors
- Actively listen to customers' requests, confirming full understanding before addressing concerns.
- Develop new media creations using Final Cut Pro and Adobe Creative Suite (graphic and video) to ensure fresh, date-related, and crowd enticing content.
- Assisted Compliance Officer in daily duties as requested
- Any other duties assigned by the Assistant Athletic Director or those serving under the Athletic Director
Athletic Department Assistant
University Of NC At Pembroke
Pembroke, NC
06.2017 - 06.2019
- Managed scheduled events for UNCP Football to maximize activities and attendance.
- Factored-in abilities, needs, and interests of participants in the development of events and programs.
- Coordinated and led activities for both small and large groups.
- Kept athletic and games equipment and facilities organized and maintained.
- Work in sports information putting player profile information to be announced and displayed during the game
- Fan engagement duties ranging from commercials on Jumbotron to helping throw T shirts and pass out sports paraphernalia ( mini footballs, basketball, etc)
- Assisted in the making of the Game Day Script and the implementation
Education
Bachelor of Science - Sports Management
University of North Carolina At Pembroke
Pembroke, North Carolina 06.2016 - 06.2020
Master of Science - Sports Adminstration
Catawba College
Salisbury, NC 07.2020 - Current
Skills
Sales and marketing
Strategic planning
Business administration
Negotiation
Teamwork and Collaboration
Written Communication
Excellent Communication
Interpersonal Communication
Teambuilding
Good Telephone Etiquette
Critical Thinking/Problem Solving
Customer Service
Work Ethic/Integrity
Dependability/Trustworthiness
Ability to Learn/Flexibility
Timeline
Sports Management Inter
Wake Forest University
01.2021 - Current
Master of Science - Sports Adminstration
Catawba College
07.2020 - Current
Game Day Assistant
Catawba University
01.2020 - Current
Athletic Department Intern
University Of North Carolina At Charlotte
11.2019 - 06.2022
Parks and Recreation Attendant
Hopemills Parks And Recreation
Jun.2018 - Jun.2020
Athletic Department Assistant
University Of NC At Pembroke
06.2017 - 06.2019
Bachelor of Science - Sports Management
University of North Carolina At Pembroke
06.2016 - 06.2020