Dental Laboratory Operations Manager with a proven track record at Affordable Dentures & Implants, excelling in team leadership and quality control. Enhanced performance outcomes through effective staff training and problem-solving, while streamlining operations to reduce turnaround time. Committed to fostering strong relationships and ensuring high-quality patient care delivery.
Overview
11
11
years of professional experience
Work History
Dental Laboratory Operations Manager
Affordable Dentures & Implants
12.2019 - 07.2025
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed dental inventory and supply chain operations to achieve timely and accurate delivery of dental appliances.
Led hiring, onboarding, and training of new hires to fulfill business requirements.
Developed and maintained relationships with other office locations.
Established positive and effective communication among staff and organization leadership, reducing miscommunications, and missed deadlines.
Analyzed and reported on key performance metrics to senior management.
Implemented quality control systems to boost overall product consistency and reliability.
Reduced turnaround time for project completion through effective resource allocation and team management.
Dental Laboratory Technician
OPI Dental Lab
06.2014 - 10.2019
Completed detailed models of patients' mouths to create accurate devices.
Adhered to specifications to craft well-fitting appliances.
Demonstrated strong attention to detail in the creation of intricate restorations, such as implant-supported prosthetics or partial dentures.
Supported team members in learning new techniques, contributing to overall laboratory productivity improvements.
Developed strong relationships with local dental practices, fostering trust and collaborative partnerships for high-quality patient care delivery.
Conducted thorough quality control checks on all finished products, ensuring adherence to both dentist specifications and industry standards.
Organized workflow effectively to meet or exceed established turnaround times without compromising quality of workmanship.