Ellie Dickinson
Fort Lauderdale,FL
Summary
Organized and hands-on operations professional with experience managing day-to-day business operations, coordinating schedules and vendors, communicating with clients, and keeping multiple priorities moving. Experienced in property management, office administration, customer service, invoicing, payment tracking, and problem solving. Known for being dependable, personable, and comfortable taking ownership of tasks from start to finish.
Overview
10
10
years of professional experience
Work History
Dental Laboratory Operations & Case Coordinator
BEST DENTURE DENTAL LAB
Hallandale, Florida
05.2021 - Current
- Coordinate dental cases from prescription through completion, serving as a primary point of contact between doctors, dental offices, technicians, and patients to keep cases moving efficiently.
- Communicate directly with doctors and dental offices regarding case requirements, treatment details, case status, delays, corrections, and next steps.
- Review dental prescriptions and case specifications with hands-on knowledge of dentures, flippers, crowns, tooth selection, shades, and other dental prosthetic cases.
- Manage multiple cases and deadlines simultaneously, proactively following up on outstanding information and resolving issues to maintain turnaround times and a positive doctor/patient experience.
- Handle dental office accounts and administrative processes, including invoicing, statements, payment links, collections follow-up, and professional phone and email communication.
Property Manager | Short-Term Rentals
FL HOLIDAY RENTALS
Pompano Beach, Florida
07.2020 - Current
- Manage day-to-day operations for two short-term rental properties, including reservations, guest communication, and administrative tasks.
- Coordinate cleaners, maintenance, repairs, and vendors while managing multiple schedules and priorities.
- Communicate with guests, resolve issues, and coordinate solutions quickly to maintain a positive experience.
Dental Office Receptionist - Part Time
BROADWAY FAMILY DENTISTRY
Mount Pleasant, Michigan
09.2016 - 08.2017
- Supported front-office operations in a dental office environment, assisting with reception and administrative tasks.
- Gained early experience communicating with patients and working in a professional dental-office setting.
Education
Associate of Science - Business Management
Lansing Community College
Lansing, MI05-2020
Skills
- Office & Operations Management
- Client & Customer Communication
- Scheduling & Calendar Management
- Vendor & Contractor Coordination
- Invoicing & Payment Tracking
- Administrative Support
- Problem Solving & Follow-Up
- Organization & Multitasking
Timeline
Dental Laboratory Operations & Case Coordinator
BEST DENTURE DENTAL LAB
05.2021 - Current
Property Manager | Short-Term Rentals
FL HOLIDAY RENTALS
07.2020 - Current
Dental Office Receptionist - Part Time
BROADWAY FAMILY DENTISTRY
09.2016 - 08.2017
Associate of Science - Business Management
Lansing Community College