Justin Belfiore
Braintree,MA
Summary
A Highly motivated and responsible individual looking to secure a position in a reputable company.
Experienced with resolving customer inquiries effectively. Utilizes communication and empathy to build rapport and ensure satisfaction. Knowledge of troubleshooting and issue resolution.
Overview
6
6
years of professional experience
Work History
Automotive Technician
Jiffy Lube
Randolph, Ma
02.2025 - Current
- Mentored junior technicians on best practices in automotive repair and customer service excellence.
- Implemented process improvements that reduced turnaround times for vehicle servicing.
- Ensured compliance with safety protocols and manufacturer guidelines during all repair activities.
- Provided exceptional customer service, addressing concerns and promoting product knowledge effectively.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Automotive Technician
Porsche
Norwell, Ma
03.2024 - 01.2025
- Diagnosed and repaired complex automotive systems, ensuring optimal vehicle performance.
- Conducted routine maintenance checks to uphold Porsche's high-quality standards.
- Collaborated with team members to streamline service processes and improve workflow efficiency.
- Utilized advanced diagnostic tools and software for precise troubleshooting and repairs.
DME Home Delivery Technician
Medical Equipment & Devices, Inc.
Weymouth, MA
04.2020 - 03.2023
- Responsibilities -
- Schedule and deliver medical equipment to patients’ homes.
- Demonstrate and explain equipment use and obtain appropriate documentation.
- Perform maintenance on delivery van, and maintain mileage/vehicle check log.
- Pick up, fix, and clean home medical equipment as needed.
- Perform equipment maintenance per manufacturer’s guidelines.
- Maintain delivery records.
- Assume on-call responsibilities in accordance with company policy.
- Assist in resolving patient equipment problems when appropriate.
Skills
- Strong work ethic
- Attention to detail
- Customer service
- Valid Driver's license
- Data entry
- Active listening
- Complaint handling
- Technical support
Timeline
Automotive Technician
Jiffy Lube
02.2025 - Current
Automotive Technician
Porsche
03.2024 - 01.2025
DME Home Delivery Technician
Medical Equipment & Devices, Inc.
04.2020 - 03.2023