Proven sales expert with a track record of driving revenue growth and enhancing brand awareness through upselling strategies and persuasive sales demonstrations at Best Buy. I used exceptional listening and empathy skills, to achieve a significant increase in customer satisfaction and sales metrics.
Hi, I’m
Justin Bennett-White
Boerne,TX
Summary
Overview
13
years of professional experience
Work History
Best BuySan Antonio, TX
Sales Advisor
02.2024 - Current
Job overview
- Resolved customer complaints in a timely manner.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Operated register, handled cash and processed credit card transactions.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Provided customers with information on products and services available.
- Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions.
- Listened to customer needs to identify and recommend best products and services.
Best BuyMacedonia, OH
Part Time Sales Associate
11.2021 - 02.2024
Job overview
- Ticketed, arranged and displayed merchandise to promote sales.
- Organized store by returning merchandise to proper areas and restocked displays.
- Tracked sales performance metrics to identify trends in market place.
- Adhered to company initiatives and achieved established goals.
- Described merchandise and explained use, operation and care.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Conducted product demonstrations to highlight features and benefits.
- Processed transactions using a point-of-sale system.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Attended weekly team meetings to review performance goals and objectives.
- Answered customer inquiries regarding product features, pricing, and availability.
- Handled customer complaints in a professional manner.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Greeted customers and provided exceptional customer service.
- Worked with fellow sales team members to achieve group targets.
- Upsold additional items based on customer interests and needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed credit card transactions quickly and securely.
- Negotiated payment plans with customers, achieving sales and cash flow objectives.
World GymAkron, Ohio
Front Desk Receptionist
04.2021 - 06.2022
Job overview
- Handled payment processing and provided customers with receipts and proper bills and change.
- Handled sensitive information in a confidential manner.
- Used company badging system to create badges for new employees and visitors.
- Input customer data into reservation systems and updated to reflect room changes.
- Handled incoming and outgoing mail and packages.
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
- Signed for packages, recorded deliveries and distributed to personnel.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
HEB WarehouseSan Antonio, TX
Order Selector
10.2019 - 02.2021
Job overview
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Used RF scanner to pick items from bins and complete orders.
- Assisted other personnel in the loading and unloading process if needed.
- Prepared products for packaging and shipping according to company specifications.
- Operated forklift and pallet jack to transport heavy loads.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Used handheld scanners to key in data for packages.
- Operated electric pallet jacks and forklifts to transport products between warehouse aisles.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Golds GymAkron, Ohio
Janitor
03.2018 - 08.2019
Job overview
- Operate floor cleaning machines to clean rugs, carpets and hard surface floors.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Serviced, cleaned and restocked restrooms.
- Organized custodial closets to easily find equipment and supplies.
- Responded promptly to requests to clean and sanitize areas after accidents.
- Dusted furniture, machines or equipment.
- Report any damages found in the building premises to supervisors immediately for repair works.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Removed snow from sidewalks using snowplows, snow blowers or snow shovels.
- Kept business entrances clean, tidy and professional in appearance.
Milipore SigmaCleveland, OH
Bottle Filler
02.2018 - 08.2019
Job overview
- Handled dangerous and volatile materials daily, ensuring safety protocols were strictly followed.
- Maintained high sanitary standards in all bottle filling processes.
- Ensured compliance with safety regulations while managing hazardous substances.
Superior BeverageGlenwillow , OH
Warehouse Worker
07.2016 - 01.2018
Job overview
- Maintain the demands of a semi-automated pallet-building machine.
- Completed and prepared outgoing shipment orders.
- Oversaw routine checks and upkeep of various warehouse machinery.
- Ensured cleanliness and organization of warehouse space.
- Address and communicate hazards to enhance workplace safety.
GNCAkron, OH
Sales Associate
02.2015 - 01.2017
Job overview
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Organized store by returning merchandise to proper areas and restocked displays.
- Demonstrated product features and benefits for customers' needs.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Upsold additional items based on customer interests and needs.
- Answered incoming telephone calls to provide store, products and services information.
Little CaesarsTallmadge, OH
Crew Member Shift Manager
06.2012 - 02.2015
Job overview
- Ensured all staff followed safety regulations while working with equipment or preparing food items.
- Coached staff on strategies to enhance performance and improve customer relations.
- Resolved customer complaints in a professional manner.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Monitored stock levels of food supplies, ingredients, and products for the shift.
- Processed payments at the register accurately and efficiently according to company policy.
- Provided guidance to team members when needed in order to improve efficiency during rush hours.
Education
International Sports Science AssociationCarpinteria, CA
Certified Personal Training Certificate from Personal Training
08-2024
University Overview
Tallmadge High SchoolTallmadge, OH
High School Diploma
06-2014
University Overview
Skills
- Upselling strategies
- Sales demonstration
- Promotional sales
- Performance tracking
- Competitor analysis
- Brand awareness
- Persuasion techniques
- Listening and empathy
- Verbal instruction
Affiliations
Affiliations
- Jumprope Expert
- Black Belt in MMA
- Certified Personal Trainer
- Gamer
Accomplishments
Accomplishments
- Because of my performance in 2024 at Best Buy I qualified for their "Achievers" program.
References
References
References available upon request.Certification
Certified Personal Trainer
Quote
If you really look closely, most overnight successes took a long time.
Work Preference
Work Type
Full TimePart TimeWork Location
HybridOn-SiteImportant To Me
Personal development programsCareer advancementCompany CultureTimeline
Sales Advisor
Best Buy
02.2024 - Current
Part Time Sales Associate
Best Buy
11.2021 - 02.2024
Front Desk Receptionist
World Gym
04.2021 - 06.2022
Order Selector
HEB Warehouse
10.2019 - 02.2021
Janitor
Golds Gym
03.2018 - 08.2019
Bottle Filler
Milipore Sigma
02.2018 - 08.2019
Warehouse Worker
Superior Beverage
07.2016 - 01.2018
Sales Associate
GNC
02.2015 - 01.2017
Crew Member Shift Manager
Little Caesars
06.2012 - 02.2015
International Sports Science Association
Certified Personal Training Certificate from Personal Training
Tallmadge High School
High School Diploma
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