Justin Bergquist
West Valley City,UT
Summary
Multi-role Professional Veteran capable of taking on any task or duty that is required; from Customer Service to Equipment Operation to Technical Computer skills. Able to adapt quickly to new environments and bring stability to the workplace. Versatile in all aspects. A Leader and a Follower. Loves to work, and volunteer during free time to bring about the best in Self, Company, and Community.
Overview
14
14
years of professional experience
Work History
Volunteer
Salt Lake City Mission
03.2024 - Current
- Performed data entry and managed warehouse inventory
- Assisted in food distribution and pantry operations for 30-90 customers daily
- Supervised & provided customer service to clients in Common Room of up to 30+ people per day.
Driver
Uber/Lyft
08.2023 - Current
- Provided exceptional customer service for 10+ clients daily
- Delivered goods while ensuring cargo safety up to 10lbs. per trip
- Followed traffic laws to prevent accidents upwards of 140+ miles daily
- Performed routine vehicle inspections daily & weekly
Game Tester
Lionbridge
08.2022 - 10.2022
- Operated multiple consoles and worked with a large team of 50+ members
- Wrote and submitted comprehensive bug reports, providing details on factors such as ease of replication, severity, and other metrics.
- Provided feedback for online gaming performance, measuring qualitative impacts of factors such as latency, download speeds and other network considerations.
Fiber Optics Assembler
Molex
12.2021 - 05.2022
- Assembled components according to instructions & blueprints
- Completed up to 200 products of 3+ varieties daily
- Operated tools and inspected finished products
Parts Assembler
Idaho Tape & Reel
08.2019 - 08.2020
- Maintained a clean work area and followed SOPs
- Adhered to safety regulations
- Completed multiple reels of 300+ computer parts daily
Sales Associate
Interstate Batteries
11.2017 - 06.2019
- Specialized in Personal Vehicle, RV, and Boat batteries
- Rebuilt 4-8 drill packs and installed batteries at customer request
- Provided customer service and managed inventory
Cashier
Maverik
12.2016 - 09.2017
- Greeted customers entering store and responded promptly to customer needs.
- Operated multiple cash registers for cash, check, and credit card transactions with excellent accuracy levels.
- Processed transactions and maintained cash drawer balance
- Managed high-volume checkout lanes up to 2 lanes at once
Main Battle Tank Operator
U.S. Marine Corps
06.2010 - 06.2016
- Operated and maintained the M1A1 Abrams tank
- Conducted land navigation, squad-based operations, and weapon familiarization
- As a Marine was a trained Rifleman
Electrical Installer
Fleetwood Homes
04.2016 - 08.2016
- Worked independently or as part of a 10-man team
- Utilized hand tools and determined appropriate wire sizes
- Displayed strong problem-solving abilities when encountering unexpected challenges during installations.
Delivery Driver
Fedex Express
10.2015 - 12.2015
- Delivered 100+ packages and maintained accurate records
- Ensured safe handling of fragile items and optimized delivery routes
- Completed on-time deliveries by choosing best and most efficient routes.
Customer Service Rep/Parts Sales Manager
AutoZone
08.2014 - 09.2015
- Assisted customers with automotive parts and operated registers
- Answered approximately 25+ calls and stocked a variety of items up to +50 lbs
- Assisted Commercial Manager & delivered parts to Commercial Clients with Company Vehicle
Correctional Officer
Correction Corporation of America
12.2013 - 06.2014
- Maintained security of multi-level facility and supervised inmate movement of 75+ inmates
- Conducted inspections and responded to emergencies
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Banker I
U.S. Bank
03.2013 - 11.2013
- Profiled customers for banking products and operated teller line
- Secured large dollar amounts ($1k-10k) and analyzed financial documents
- Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
Education
Some College - Psychology
College of Western Idaho
Nampa, ID01.2014
Certified in Banking -
Banker's School
Boise, ID09.2013
Certified in Heavy Vehicle Operation -
USMC Tank School Graduate
Fort Knox, KY03.2011
High School Diploma - General education
Vallivue High School
Caldwell, ID05.2010
Skills
- Military
- Law enforcement
- Positive attitude
- Team collaboration
- Customer service
- Multitasking
- Leadership qualities
- Problem-solving abilities
Additional Information
Hardworking individual with strong communication skills, adaptable and quick learner, capable of providing welcoming service and problem-solving in various situations.
Military Experience
USMC, US, Sergeant, 06/21/10, 06/21/16, Tank Gunner on M1A1 Main Battle Tank, Operated 7-Tons & HWMMV vehicles
Timeline
Volunteer
Salt Lake City Mission
03.2024 - Current
Driver
Uber/Lyft
08.2023 - Current
Game Tester
Lionbridge
08.2022 - 10.2022
Fiber Optics Assembler
Molex
12.2021 - 05.2022
Parts Assembler
Idaho Tape & Reel
08.2019 - 08.2020
Sales Associate
Interstate Batteries
11.2017 - 06.2019
Cashier
Maverik
12.2016 - 09.2017
Electrical Installer
Fleetwood Homes
04.2016 - 08.2016
Delivery Driver
Fedex Express
10.2015 - 12.2015
Customer Service Rep/Parts Sales Manager
AutoZone
08.2014 - 09.2015
Correctional Officer
Correction Corporation of America
12.2013 - 06.2014
Banker I
U.S. Bank
03.2013 - 11.2013
Main Battle Tank Operator
U.S. Marine Corps
06.2010 - 06.2016
Certified in Banking -
Banker's School
Certified in Heavy Vehicle Operation -
USMC Tank School Graduate
High School Diploma - General education
Vallivue High School
Some College - Psychology
College of Western Idaho
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