Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Justin Boafo

Kanasa City,MO

Summary

Conscientious Field Service Technician with a 3-year background managing installation, repair and maintenance tasks. Seasoned Installer with 4 years of experience working on construction job sites in full compliance with safety and quality requirements.Team-oriented with commitment to completing tasks on-time and under budget. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. In-depth knowledge of hand and power tool operations, safety protocols and general maintenance. Organized warehouse team member productive in high-volume environments. Eager to learn roles and advance professionally to help team deliver goods on-time and meet high demand in fast-paced environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Installation Technician

American Digital Security
Liberty, MO
02.2023 - Current
  • Maintained and troubleshooted access control systems, hardware and software.
  • Managed maintenance of physical security equipment including card readers, door locks, cameras, and alarms.
  • Provided technical support to end users regarding the use of Access Control Systems.
  • Programmed access control systems including creating new user accounts, setting privileges and modifying existing accounts.

Field Service Technician

Charter Spectrum
Kansas City, MO
09.2021 - 12.2022
  • Improve customers services by identifying and fixing the issues by doing exterior or interior work.
  • Explained and recommended service options to customers and detailed costs.
  • Trained customers on equipment after installation.
  • Communicated with vendors, upper management and peers.

Maintenance Engineer

The Raphael Hotel
Kansas City, MO
05.2018 - 09.2021
  • Maintained equipment performance by cleaning and lubricating components.
  • Diagnosed and repaired mechanical issues according to industry standards.
  • Assembled and maintained physical structures with hand and power tools.

Education

High School Diploma -

Paseo Acad. Of Performing Arts
Kansas City, MO
05.2018

Skills

  • Customer Service
  • Repair and Installation
  • System Installation
  • Prioritization and Time Management
  • Service Quality
  • Courteous and Professional
  • Problem-Solving
  • Equipment installation
  • Troubleshooting

Certification

  • Google Cybersecurity(https://coursera.org/verify/professional-cert/9ZFU94MHS3T1)

Timeline

Installation Technician

American Digital Security
02.2023 - Current

Field Service Technician

Charter Spectrum
09.2021 - 12.2022

Maintenance Engineer

The Raphael Hotel
05.2018 - 09.2021

High School Diploma -

Paseo Acad. Of Performing Arts