Justin Borggren
Suffolk,VA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
Work History
Boys Varsity Assistant Coach
Churchland Highschool
2022.01 - Current
- Enhanced team performance by developing and implementing customized training programs.
- Assisted head coach in creating effective game strategies, leading to an improved win-loss record.
- Contributed to the development of a strong team culture through consistent communication and mentorship.
- Provided individualized coaching to athletes, resulting in skill improvement and personal growth.
- Assisted in fundraising efforts for the program by organizing events and securing sponsorships from local businesses.
- Promoted sportsmanship and teamwork among athletes by setting clear expectations for behavior on and off the courtfield.
- Cultivated relationships with college coaches to help graduating players transition to the next level of competition.
Atlantic Soccer Academy
Ryan Baumgardner
2018.12 - Current
- Assisted with the development of players of all ages
- Acquired close relationships with College coaches to get players to play at the next level
- Cooperated with parents to meet their wants and needs for there kid
Server, Tulu
Gold Key PHR
2020.07 - 2021.08
- Brought in by Gold Key PHR to help the restaurant with the Grand Opening
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Cultivated warm relationships with regular customers.
Server, Varia
Gold Key PHR
2018.02 - 2020.03
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Education
BBA - Business Management
Old Dominion University
Norfolk, VA06.2025
High School Diploma -
Nansemond River High School
Suffolk, VA06.2020
Skills
- Customer Service
- Critical Thinking
- Administrative Tasks
- Motivational Leadership
- Effective communication
- Adaptability
- Public speaking
References
References available upon request.
Timeline
Boys Varsity Assistant Coach
Churchland Highschool
2022.01 - Current
Server, Tulu
Gold Key PHR
2020.07 - 2021.08
Atlantic Soccer Academy
Ryan Baumgardner
2018.12 - Current
Server, Varia
Gold Key PHR
2018.02 - 2020.03
BBA - Business Management
Old Dominion University
High School Diploma -
Nansemond River High School
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