Justin Bowman
Apex,NC
Summary
It is my desire to use my creativity, people skills, teaching and counseling skills to help connect people and companies with fantastic solutions that provide a positive and lasting impact. My education, leadership, and life experiences has helped me to excel in sales by being able to listen to the customer, address needs, overcome challenges, and help provide customers with solutions that alleviate their pain and adds value to their lives and organizations.
Overview
22
22
years of professional experience
Work History
Outbound BDR
Bloomerang
Apex, NC
05.2023 - Current
- Identified and contacted potential customers through cold calling, email campaigns, and social media outreach.
- Maintained an up-to-date database of prospects and clients.
- Worked from a servant-selling and customer service mindset to connect with prospects, earn their trust, and worked in partnership to address their needs.
- Demonstrated servant leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently, identifying their pain and exploring that to help offer a solution.
- Planned and completed group projects, working smoothly with others including fellow BDRs, AEs, and Marketing.
- Maintained updated knowledge through continuing education and advanced training.
- Displayed strong telephone etiquette, effectively handling difficult calls including CS complaints, objections, and prospects frustrated by sales/cold calls. .
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Collaborated with Management, AEs, and other BDRs to discuss new opportunities.
- Approached prospects and engaged in conversation through use of effective interpersonal and people skills.
Sales Development Representative
15five
Raleigh, NC
04.2022 - 11.2023
- Generated new prospects and nurtured existing opportunities through outbound phone calls and emails.
- Collaborated and supported the sales team to build the sales pipeline.
- Leveraged CRM to maintain customer and prospect activity, contact, and account information.
- Executed cold calls, social media, and other digital strategies to acquire customers.
- Conducted discovery with prospects to evaluate pain points.
- Set appointments to present solutions to prospective customers.
- Qualified prospect needs and account details to prepare the team for the scheduled introduction meeting.
- Adhered to company initiatives and achieved established goals.(60-80 Calls/day, 60-100 emails/Linkedin messages/day, Social media. 10-12 meetings/mo. >60% qualified).
Business Development Representative
Axis Security
Raleigh, NC
11.2021 - 03.2022
- Through diligent research and fanatical prospecting, I connect with personas in companies to form consultative relationships to introduce a ZTNA Cybersecurity solution.
- Built pipeline through pain development, education, and consultative discovery meetings where I can work with the company and establish the next steps in our partnership.
- Developed clientele by networking to find new customers and generate lists of prospective clients.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom-line profitability.
- Met KPIs and Daily goals (50-80 calls/day, 60-90 emails and Linkedin messages/day, 6-10 meetings/month)
- Worked closely with my AE to foster a positive customer experience, listen to pain, and offer solutions through the entire sales process, even closing a deal when the AE had Covid.
- Notable companies brought to the table: Boston Scientific, WEX, Dell EMC, Mattel, and Hasbro.
Photographer/Owner
JBowman Photography
Apex, NC
01.2014 - 01.2022
- Photograph people and special events, including weddings, parties, families, and senior portraits.
- Took a collaborative approach with clients to guarantee satisfaction.
- Worked through the entire sales cycle from first contact, initial consultative sales meetings, demos, closing the contract/sale, delivery, retention, and up-sales.
- Use multiple Adobe programs to manipulate images for the best quality product.
- Coordinate and work successfully with a variety of personalities and work styles.
- Listen carefully to clients and work hard to meet their needs.
- Build up client loyalty through both quality service and effective sales.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
Membership Engagement Specialist Coordinator
YMCA of the Triangle, Cary
Cary, NC
06.2017 - 08.2019
- Began as a member of the Membership Engagement team and was quickly promoted to the coordinator of the team.
- Engaged members and ensure their needs were being met, informed them of opportunities and programs to help them achieve their personal health and community goals, as well as recruited them for fundraising and volunteer opportunities.
- As the coordinator, I planned membership events with the directors, scheduled the team according to membership and facility needs, ensured accurate information was provided to my team and potential members, provided trained medical aid and response, and aided in the care of the facility's needs.
- Developed successful engagement plans and activities to build customer relationships and draw attention to the corporate brand.
Sales Manager
Learning Express
Cary, NC
08.2012 - 12.2014
- Opened and closed the store, including counting cash, opening and closing cash registers, and creating staff assignments.
- Shared product knowledge with customers while making personal recommendations.
- Demonstrated that customers come first by serving them with a sense of urgency.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Enabled, onboarded, and evaluated new and existing associates.
- Maintained recognition as the top salesperson and customer service member of the team.
- Addressed employee issues and conflicts to provide input, feedback, and coaching.
Manager
Wolf Camera
Raleigh, NC
10.2010 - 08.2012
- Educated the customer on camera equipment and printing/lab products.
- Maintained an exciting and friendly interaction with customers to provide them with the best sales experience.
- Worked as our store's educator for paid classes in photography.
- Managed employees, shifts, and schedules.
- Ran the print lab, including formatting, scanning, and archiving of both digital and analog files.
- Became the top sales and customer service representative in our store and was recognized several times as the top sales contender for our district.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
- Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
Photographer
University of North Carolina, Chapel Hill
Chapel Hill, NC
06.2008 - 12.2010
- Successfully executed and provided creative input into projects assigned
- Provided both posed and photojournalist photography for cover and articles published in the UNC Libraries magazine, "Windows"
- Collaborated to plan shoots and boost satisfaction with photos.
- Planned and obtained original shots using innovative thinking and new techniques.
- Photographed special events, parties, and portraits.
Manager
Gamestop, Cary
Cary, NC
08.2009 - 10.2010
- Trained employees on effective sales tactics.
- Received and processed cash and credit payments for in-store purchases.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Addressed employee issues and conflicts to provide input, feedback, and coaching.
- Opened and closed the store, including counting cash, opening and closing cash registers, and creating staff assignments.
- Shared product knowledge with customers while making personal recommendations.
- Held record for highest sales numbers and was rated best customer service experience by our customers.
Creative Worship Coordinator
Woodhaven Baptist Church
Apex, NC
08.2008 - 08.2009
- Developed and coordinated many people of all ages to help educate a congregation through collaborative and creative worship and teachings.
- Planned worship schedules and sequences of events to keep members engaged and active through my understanding of education and learning.
- Heading up the planning committee, I developed good communication and creative ideas among the team to facilitate teaching an idea, theme, or passage each Sunday morning.
- Utilized many creative techniques to facilitate effective presentation and communication of ideas to a broad and diverse audience each week, including public speaking and leading small groups.
Associate Pastor/Education Minister/Counselor
Olive Chapel Baptist Church
Apex, NC
09.2006 - 07.2007
- Managed all aspects of ministry.
- Assisted in pastoral duties such as preaching, teaching all ages, and counseling.
- Explained complex concepts such as theology and philosophy clearly and concisely.
- Was the leader in the outreach and ministry committees of the church and served as the education point person.
- Maintained and balanced program budgets.
- Built a dynamic youth education and ministry program centered on developing a creative learning environment, teaching regular lessons focused on critical thinking and leading to action in their communities.
- Recruited and trained new leaders in different ministries and programs.
- Recognized and promoted as a candidate for ordination by the Raleigh Baptist Association with their highest recommendation possible, and ordained as a Reverend by the church.
- Provided counsel to members of our congregation in times of crises.
Minister of Youth and Education
St. John's Baptist Church
Raleigh, NC
06.2002 - 08.2006
- Designed events for ministry teenagers and families, led Sunday school lectures, and developed positive relationships with teenagers' parents and guardians.
- Developed a recruitment program for adults and youth to enter our program.
- Maintained and balanced program budgets.
- Created and executed creative and diverse lessons for the students, communicating complex ideas in a concise message
- Developed a youth education program that endorsed community, critical thinking, collaboration, and communication as a means to living a holistic life.
- Taught and trained other teachers in holistic techniques that coincided with the mission I had set for the youth program
- Created curriculum for youth, children, and adults and trained others how to teach and execute that curriculum.
- Coordinated and led the Church Council which organized and manage d the scheduling of all ministries in the church.
- Planned and led activities during weekly worship services including the children's teaching moment, preaching, prayers and readings.
- Preached sermons and taught group lessons.
- Provided counsel to youth, families, volunteers, and parents during times of crises.
Education
Level I Certification, Clinical Pastoral Education - Hospital Chaplaincy
Wake-Med
Raleigh, NC09.2008
Master of Arts - Christian Education
Campbell University
Buies Creek, NC08.2006
Bachelor of Arts - Religion And Philosophy
Campbell University
JBowmanBuies Creek, NC12.2002
Skills
- Consultative Sales/Customer Service
- Teaching/Enablement
- Interpersonal Skills
- Communication
- Problem—Solving
- Teamwork/Cut
Public Speaking/Presentation - Creativity
Timeline
Outbound BDR
Bloomerang
05.2023 - Current
Sales Development Representative
15five
04.2022 - 11.2023
Business Development Representative
Axis Security
11.2021 - 03.2022
Membership Engagement Specialist Coordinator
YMCA of the Triangle, Cary
06.2017 - 08.2019
Photographer/Owner
JBowman Photography
01.2014 - 01.2022
Sales Manager
Learning Express
08.2012 - 12.2014
Manager
Wolf Camera
10.2010 - 08.2012
Manager
Gamestop, Cary
08.2009 - 10.2010
Creative Worship Coordinator
Woodhaven Baptist Church
08.2008 - 08.2009
Photographer
University of North Carolina, Chapel Hill
06.2008 - 12.2010
Associate Pastor/Education Minister/Counselor
Olive Chapel Baptist Church
09.2006 - 07.2007
Minister of Youth and Education
St. John's Baptist Church
06.2002 - 08.2006
Level I Certification, Clinical Pastoral Education - Hospital Chaplaincy
Wake-Med
Master of Arts - Christian Education
Campbell University
Bachelor of Arts - Religion And Philosophy
Campbell University
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