Results-driven Health Insurance Specialist with proven ability to triple office sales. Strong skills in customer relationship management and problem solving, committed to enhancing client understanding of insurance options.
Overview
10
10
years of professional experience
Work History
Health Insurance Specialist
Office of Jeff Schaffer
Fort Worth, Texas
07.2021 - Current
Assisted clients in understanding their health insurance options and benefits including individual, group, travel, and Medicare policies.
Responded to client inquiries regarding coverage, claims, and appeals processes quickly.
Increased overall office sales by 3x over a 4 year time span.
Coordinated with healthcare providers to resolve billing discrepancies promptly.
Senior Pastor
First Baptist Church
Shepherd, Texas
03.2018 - 06.2021
Facilitated community outreach programs to support local needs and engagement.
Provided pastoral care and counseling to individuals and families in crisis.
Collaborated with church committees on strategic planning and vision setting.
Senior Pastor
First Baptist Church Matador
Matador , TX
06.2015 - 02.2018
Organized weekly worship services, sermons, and other special events.
Visited, counseled, and prayed with church members to provide pastoral care.
Managed administrative tasks, ensuring efficient church operations and communication.
Education
Masters of Theology - Pastoral Ministry
Dallas Theological Seminary
Dallas, TX
05-2015
Bachelor of Arts - Business Management
Sam Houston State University
Huntsville, TX
12-2009
Skills
Customer relationship management
Problem solving
Professionalism
Financial analysis
Teamwork
Affiliations
Enjoy spending time with my wife and son.
Root for the Texas Rangers.
Playing a round of golf in what little free time I have.